Wireless Retail Store Manager - Yellow Bluff

Cellular World-AT&T Authorized Retailer • Jacksonville, FL

8d • $55,000 - $70,000 • Onsite

About The Position

As a Wireless Retail Store / Sales Manager, your goals are to ensure the store delivers an excellent customer experience using the Cellular World’s 5 Key Behaviors, exceed sales metrics, manage and protect company assets and increase profitability all while developing your team to be best in class.

Requirements

• Previous retail or customer service management is required.
• Proven leadership and employee management skills.
• Ability to stand for long periods and work full time, weekends and during peak retail selling periods. Work at various locations may also be required.
• Tech-savvy and enjoy working with interactive technology devices.
• Enjoy working in a team environment & engaging consumers.
• Must be enthusiastic and have the drive needed to complete sales.
• Independent and self-motivated team player.
• Regular physical activity will be required, e.g., setting up promotional material, changing displays, etc.
• Reliable transportation.
• Must be at least 18 years of age.
• Must be able to pass background.

Nice To Haves

• Bilingual; Spanish speaking preferred.

Responsibilities

• Drive sales and customer satisfaction using the 5 Key behaviors.
• Meet and exceed monthly sales goals.
• Achieve personal sales goals as well as assist employees with closing sales and customer service.
• Observe customer experience to determine the focus of 6 steps sales process.
• Ensures proper opening and closing of the retail location with completion of all open/close procedures.
• Training – ensure 100% completion of all required training monthly and annually per AT&T compliance standards.
• Inventory – Manage the order, receiving, discrepancies, and complete daily, weekly, and month-end counts as needed.
• Provide resolution to customer complaints regarding sales and service.
• Develop and manage positive business relationships with staff and customers.
• Provide continuous coaching to sales associates in all aspects of wireless sales and service.
• Provide positive reinforcement and training to promote learning and growth of sales associates.
• Recognize your top performers and your lower performers to improve.
• New Hires- Review resumes, perform initial phone screens, in-person interviews and complete on-boarding paperwork.
• Conducts regular staff meetings to communicate promotions, goals, trends and other relevant information.
• Ensure proper merchandising within the store, including product placement, display, and brand compliance per AT&T requirements.
• Develop and maintain relationships with co-workers and consumers.

Benefits

• Strong Base Pay with commissions and sales bonuses every month!
• Industry training with initial training pay
• Tenure Increase Program
• PTO Accrual
• Overtime pay
• Growth Opportunities
• Medical/Dental and Vision benefits options
• Long-term and short-term disability insurance benefits options
• 401(k) plan with a company contribution
• An incredible employee discount not to exceed 57% on up to 5 lines on AT&T’s premium wireless service.
• Huge discounts on accessories and additional AT&T products and services allows you access to the latest and greatest, trending gadgets.
• A new hire budget to spend on a wide range of Team Color apparel.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed