Wireless Retail Store Manager

Mobile Generation - Verizon Premium Retailer-posted about 1 year ago
$85,000 - $85,000/Yr
Full-time • Mid Level
Naperville, IL
11-50 employees
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The Verizon Wireless Retail Store Manager at Mobile Generation is responsible for leading a team in a retail environment, ensuring exceptional customer service and operational excellence. This role involves managing sales associates, meeting performance indicators, and fostering a positive work atmosphere while promoting Verizon Wireless products and services.

  • Build a positive, customer and goal-oriented environment.
  • Interview, hire, schedule, and supervise a team of Verizon Wireless Sales Associates.
  • Meet or exceed both personal and team key performance indicators each month.
  • Coach/mentor your team every day to provide an exceptional customer experience.
  • Ensure the assigned location operates under the specific guidelines of Verizon Wireless and Mobile Generation.
  • Execute promotional rollouts, inventory procedures, and other tasks assigned by leadership in a timely manner.
  • Set an example of personal and professional conduct for employees and others.
  • 2+ years of experience in a similar role in a retail environment, preferably with Verizon Wireless or other wireless business.
  • Proof of achievement in prior sales and leadership roles.
  • Ability to lead, coach, and inspire team members.
  • Strong communication and interpersonal skills.
  • Strong attention to detail and accuracy.
  • Enthusiasm for retail, wireless technology, and products.
  • Ability to travel to various locations across the Midwest as business needs dictate.
  • Able to work evenings, weekends, and holidays with a flexible schedule.
  • Health insurance
  • Flexible schedule
  • Personal Time Off
  • Performance bonuses based on achieving key initiatives
  • Sign and Stay Bonus after 90 days of employment
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