Wireless Network Technician

Bold Business

80d

About The Position

We are looking for a Wireless Network Technician to manage, maintain, and optimize the wireless infrastructure for a large, multi-floor corporate office campus. This role ensures reliable, secure, and high-performance Wi-Fi connectivity supporting critical business applications including Microsoft Teams, VoIP, and other bandwidth-intensive services. As part of the IT Network Engineering team, you’ll play a key role in daily monitoring, troubleshooting, and performance optimization to ensure an exceptional user experience across all wireless networks.

Requirements

• Associate’s degree in Information Technology, Networking, or related field (or equivalent experience).
• Minimum 2 years of experience supporting enterprise wireless environments.
• Hands-on experience with Cisco WLCs (9800 series) and Cisco DNA Center (preferred).
• Solid understanding of RF fundamentals, channel planning, and spectrum management.
• Experience with wireless monitoring tools such as Cisco Catalyst Center, Ekahau, NetSpot, or Cisco Prime.
• Strong analytical and troubleshooting skills with the ability to work independently.
• Excellent communication and documentation skills.

Nice To Haves

• Cisco Certified Network Associate (CCNA) or CCNP Enterprise Wireless
• CWNA (Certified Wireless Network Administrator)
• CompTIA Network+ or Security+

Responsibilities

• Monitor and maintain wireless network performance across all building floors and access points.
• Configure, troubleshoot, and optimize Cisco Wireless LAN Controllers (9800 series) and Cisco APs.
• Diagnose and resolve end-user connectivity issues, including Teams and VoIP call quality problems.
• Conduct regular RF surveys and spectrum analysis to identify interference sources and improve coverage.
• Manage SSIDs, VLANs, and security policies for internal and guest Wi-Fi networks.
• Maintain documentation of network topology, device inventory, and configuration changes.
• Collaborate with IT teams on firmware upgrades, patches, and capacity planning.
• Support physical installations of new access points, cabling, and switches as required.
• Respond to service tickets promptly and provide on-site technical support.
• Ensure compliance with all wireless security standards (WPA2/WPA3, 802.1X, NAC).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 101-250 employees