Wireless Customer Service Representative
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About The Position
The Customer Service Specialist plays a crucial role in providing exceptional service to both new and existing customers in a retail and/or business setting. This position involves handling a diverse range of products and services, including Wireless, Internet, and Television offerings. At our company, we take pride in consistently delivering competitive and professional service, thanks to our friendly, well-trained, and motivated employees. Our unwavering commitment to customer satisfaction is the driving force behind our existence. Every member of our team has the opportunity to contribute, learn, grow, and advance within our organization. To excel in the role of Customer Service Specialist, candidates should possess a demonstrated sense of responsibility in all tasks, a solution-oriented mindset to approach challenges, and an openness to learning and development. Previous experience in retail, customer service, sales, or related fields is ideal, along with the capability to build and maintain strong relationships with clients. Candidates should also have strong prioritization skills, a solid work ethic, and excellent verbal communication skills. Joining the team as a Customer Service Specialist comes with a range of benefits, including uncapped commissions, ongoing paid training, weekly bonuses and incentive opportunities, paid company travel opportunities, advancement and management prospects, and flexible scheduling options, including Full-Time and Part-Time roles. Employee discounts are accessible after 90 days of service. This is an on-site position at one of our many in-store locations in San Antonio, TX, and all positions are guaranteed hourly pay with no telemarketing involved.
