Wire Specialist (Hybrid) - Espanola or Santa Fe, NM

Del Norte Credit Union • Espanola, NM

4d • $22 - $28 • Hybrid

About The Position

Role Overview:
The Wire Specialist is responsible for accurately processing, monitoring, and reconciling all incoming and outgoing wire transfers for the credit union. This role ensures compliance with regulatory requirements, internal policies, and industry best practices while delivering exceptional service to members and internal teams. The Wire Specialist plays a key role in safeguarding member assets, preventing fraud, and maintaining the integrity of the credit union's payment systems.

Join Our Team at Del Norte Credit Union!
We’re more than a financial institution, we’re a community. Guided by our mission of Improving Lives and vision of being Authentically New Mexico, we embrace Del Norteño Pride, reflecting our commitment to community, culture, and connection. Recently recognized as a Platinum-Level Family Friendly Business, we value People Focus, Collaboration, and Continuous Learning.

Location:
Espanola, NM or Santa Fe, NM. Hybrid work is possible with approval from supervisor and will be subject to change based on the needs of the organization or department.

Schedule:
Monday – Friday. NOTE: Training for the first month will be held in Espanola, NM.

Requirements

• One year to three years of similar or related experience.
• A high school education or GED.
• Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
• Analytical (Developing)
• Microsoft Office Suite (Intermediate)
• Compliance Regulations (Developing)
• Accounting (Introductory)
• Adaptability (Developing)

Responsibilities

• Balance wire settlement accounts and resolve discrepancies promptly to maintain accurate financial records.
• Responsible for the daily processing of ACH Origination, including balancing ACH files; entering new ACH originations; processing changes and updates; and reviewing, verifying, and ensuring all required documentation is properly completed, signed, received, and archived in compliance with regulatory requirements.
• Ensure all wire transactions adhere to federal regulations, OFAC requirements, and credit union policies.
• Process domestic and international wire transfers accurately and on time while verifying member identity, account information, and authorization to meet security and fraud-prevention requirements.
• Assist members and internal staff with wire-related inquiries, status updates, and issue resolution while delivering excellent service. Work closely with accounting, operations, fraud, and branch teams to support smooth transaction processing and problem resolution.
• Participate in testing, updating, and enhancing wire systems, procedures, and workflows to improve efficiency and accuracy.
• Cross-train across Deposit Operations functions, RDC, share draft processing, chargebacks, to ensure operational coverage, accuracy, and workflow continuity.
• Process Member Research requests.
• Perform other related duties as assigned to support departmental and organizational goals.

Benefits

• Medical, Dental and Vision insurance. Available the first of the month following date of hire.
• 401(k) - Traditional or Roth
• Spanish Speaking Incentive
• Paid Time Off
• Eleven paid holidays/year
• Employer-Paid Benefits: Employee Assistance Programs (EAP), Short-Term & Long-Term disability
• Other great benefits: Wellness Reimbursement Plan, Educational Reimbursement Program and Development Programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED