WIP Analyst

Riggs CatLittle Rock, AR
1h

About The Position

The WIP Analyst will perform the bulk of the administrative functions involved in processing work orders including closing, invoicing, and assisting warranty department as needed.

Requirements

  • High school diploma or GED. 2 years administrative or clerical experience preferred. (working in service operations or service department atmosphere is a plus)
  • Individual must be detail oriented, accurate, well organized and able to work effectively under pressure.
  • Above average computer skills including Word and Excel
  • Demonstrate the ability to learn and master various software systems that are key tools to perform duties
  • This position requires a pro-active, problem-solving individual who is able to manage a varied workload with constantly changing priorities.
  • Must have excellent listening, verbal and written communication skills.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Knowledge of MS Office and operate a Windows based computer.
  • Must be able to meet expectations of the position with minimal guidance or supervision.
  • While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand and walk. Specific vision abilities required by this job include close vision and distance vision.
  • Lifting up to 25 pounds, bending, standing, and walking are all considered essential functions.
  • Required travel up to 10%.

Nice To Haves

  • working in service operations or service department atmosphere is a plus

Responsibilities

  • Open, close, and maintain work orders for all locations
  • Provide work order support for all admin personnel
  • Utilize standard jobs/flat rates when building a work order
  • Verify warranty status
  • Identify service letters
  • Add additional segments as requested by Service
  • Understand warranty
  • Analyze work orders and segment accordingly
  • Navigate through SIMSi and SISWeb
  • Add/Delete employees in BMTS
  • Enter/Correct labor in BMTS and DBS
  • Print Pro formas/Invoices
  • Close a PM using PM Scheduler
  • Complete DPC training as assigned
  • Provide support for service operations across the enterprise

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

101-250 employees

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