Wingstop Restaurant Supervisor I

San Antonio Wings LLCAustin, TX

About The Position

The Wingstop Restaurant Supervisor I plays a pivotal role in ensuring the smooth and efficient operation of the restaurant by overseeing daily activities and supporting the management team. This position is responsible for maintaining high standards of customer service, food quality, and cleanliness to deliver an exceptional dining experience. The supervisor will lead and motivate team members, fostering a positive work environment that encourages collaboration and productivity. They will also assist in training new employees, managing schedules, and ensuring compliance with health and safety regulations. Ultimately, the role aims to drive operational excellence and contribute to the restaurant’s overall success and customer satisfaction.

Requirements

  • High school diploma or equivalent.
  • Previous experience in a supervisory or leadership role within the restaurant or food service industry.
  • Strong understanding of food safety and sanitation standards.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Excellent communication and interpersonal skills.

Nice To Haves

  • Associate degree or higher in hospitality management, business, or related field.
  • Experience working with Wingstop or similar quick-service restaurant brands.
  • Proficiency in restaurant management software and point-of-sale systems.
  • Demonstrated ability to lead and develop teams effectively.
  • Knowledge of inventory management and cost control practices.

Responsibilities

  • Supervise and coordinate daily restaurant operations to ensure efficient service and quality standards are met.
  • Lead, train, and motivate team members to deliver excellent customer service and maintain a positive work environment.
  • Monitor food preparation and presentation to ensure compliance with Wingstop’s quality and safety standards.
  • Manage employee schedules, attendance, and performance to optimize staffing and operational efficiency.
  • Ensure adherence to health, safety, and sanitation regulations to maintain a clean and safe restaurant environment.
  • Handle customer inquiries, concerns, and feedback promptly and professionally to enhance guest satisfaction.
  • Assist management with inventory control, ordering supplies, and minimizing waste.
  • Support the implementation of promotional activities and company initiatives to drive sales and brand loyalty.
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