Wine Manager

Eataly North America•Los Angeles, CA

1d•Onsite

About The Position

The Wine Shop Manager oversees the daily operations and profitability of Eataly’s wine store. Reports to the Beverage Director and manages the Wine Shop team. Manages the wine shop team: hires, schedules, trains, motivates, submits payroll and evaluates Leads sales analysis and reviews budgets to ensure efficient operations; identifies areas for growth Oversees inventory and purchases wine and supplies from vendors Maintains a guest-centric, learning environment, training staff on the unique qualities of Italian wines Shares knowledge of wines with guests and makes recommendations Coordinates interdepartmentally to organize tastings, special activities and promotions for the wine shop Documents, investigates, esclates and resolves all employee and guest incidents Performs other duties as required or assigned

Requirements

2+ years of experience in wine retail as a manager
In-depth knowledge of wine, in particular Italian wines
Excellent communication skills
Proficient in sales analytics procedures and best practices
Proficient in Microsoft Office with advanced knowledge of Excel
Passion for Italian food and wine culture
Availability to work onsite with a flexible schedule often including evenings and weekends
Ability to lift up to 50 pounds
Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting

Nice To Haves

Bachelor’s Degree or Associate’s Degree preferred

Responsibilities

oversees the daily operations and profitability of Eataly’s wine store
manages the Wine Shop team: hires, schedules, trains, motivates, submits payroll and evaluates
leads sales analysis and reviews budgets to ensure efficient operations; identifies areas for growth
oversees inventory and purchases wine and supplies from vendors
maintains a guest-centric, learning environment, training staff on the unique qualities of Italian wines
shares knowledge of wines with guests and makes recommendations
coordinates interdepartmentally to organize tastings, special activities and promotions for the wine shop
documents, investigates, esclates and resolves all employee and guest incidents
performs other duties as required or assigned