Wine Educator (Full-Time)

About the position

As a Wine Educator, you will ensure each guest is warmly greeted and seated for their chosen tasting experience. You will pour and explain our wine and unique history in the region, serve and support in the dining room, and work closely with our chef team to create an amazing experience for all visitors. This full-time role requires a flexible schedule, including weekends and holidays, and the ability to work evening shifts as needed. The target start date for this position is late-March to early April.

Responsibilities

• Create engaging, educational, and memorable guest experiences
• Assist in the achievement of financial goals including Tasting Room wine sales and food sales
• Perform monitoring and stocking duties as assigned
• Maintain a clean and organized work environment, including Tasting Room, Dining Area, Patios, and Wine Storage
• Address guest concerns and complaints using good judgment and tact
• Process all guest checks and allocate pooled gratuities to the Gratuity Report
• Clean and reset the dining room and complete all closing side work
• Continuously educate yourself on new Lewis wine releases, as well as viticulture and winemaking technique
• Attend all monthly and weekly Tasting Room meetings

Requirements

• Previous experience in a restaurant or hospitality environment is preferred but not required
• 2 years of retail sales experience preferred
• Must possess a passion for wine and the wine industry
• Availability to work flexible hours, including weekends, holidays, and evening shifts
• A thorough understanding of wine and food pairings
• Excellent communication skills and ability to relate to people at all levels
• Willingness to learn and work in a fast-paced environment
• Ability to follow instructions and work independently or as part of a team
• Strong organizational and time management skills
• High school diploma or equivalent is a plus

Benefits

• Access to top-notch medical coverage, comprehensive vision and dental plans, and a 401k with match eligibility
• 24/7 online physician consultations and virtual mental health resources
• Life coaching and engaging employee community groups
• Cash rewards for healthy habits and fitness reimbursements
• Library of on-demand fitness videos
• Career Advancement Opportunities with clear paths for career progression
• Focused Learning and Development resources
• Empowering Mentorship Program
• Continuous Improvement Training
• Opportunities to give back to the community through Wonderful Giving