Wine Department Sales Lead - Brown Jug - Store 242

Liquor Stores USA•Anchorage, AK

4d•Onsite

About The Position

Brown Jug is a premium retailer of wine, beer, and spirits. We offer a great place to work, with a friendly atmosphere and energetic work environment. We provide our customers with convenience, selection, and top-notch service! The Wine Department Sales Lead provides leadership and direction, in partnership with the Store Manager. This role focuses on delivering exceptional customer service, training team members in product knowledge, and upholding store standards. The Wine Department Sales Lead is responsible for fostering a strong sales culture while ensuring operational excellence, achieving financial goals, and maintaining store standards. This position will assist the Anchorage Warehouse store (242) at 4140 Old Seward Highway, Anchorage AK, 99515.

Requirements

Strong product knowledge and a passion for educating staff about beer
Excellent communication skills, with a focus on improving teamwork and store performance
Professional, well-organized, and proactive in driving department success
High School Diploma or equivalent
TAPs Certification
Ability to work a flexible retail schedule, including evenings and weekends
Thursdays and Fridays until 7:00 PM
Saturdays until 6:00 PM
Ability to safely lift up to 50 pounds
Ability to stand for extended periods
Highly self-motivated and customer service driven
Effectively lead a large team
Strong sales background, with a proven track record of success
Strong verbal and written communication skills
Must pass a background check
Must have access to reliable transportation
Proficient in computer skills, including Microsoft Office (Excel, Word, Outlook, and PowerPoint) to support reporting, inventory management, and communication tasks
Strong understanding of store operating reports

Nice To Haves

First-Aid Certification preferred
WSET (Wine and Spirit Education Trust) Level II, Introductory or Certified Sommelier, or Certified Specialist of Wine or equivalent certifications preferred
Comfortable using ladders

Responsibilities

Foster a positive work culture, that makes the store an inviting place to work
Act as a role model by coaching, mentoring, and inspiring team members
Delegate tasks effectively and set clear priorities
Communicate concisely with the team through effective huddles, meetings, and coaching sessions, keeping everyone informed
Provide sales coaching strategies that empower our Sales Lead(s) and Store Associates to enhance product knowledge, improve customer engagement, and drive sales performance
Train store staff on product knowledge, specific to the wine department
Deliver exemplary customer service
Greet every customer within 30 seconds of entering the department or store
Engage customers to understand their needs and recommend suitable products
Drive sales by introducing new products and private label selections
Use company-approved selling techniques to maximize each customer’s purchase
Encourage additional purchases at checkout and express appreciation to customers
Act as the store’s wine expert, educating customers on unique products and Brown Jug’s private label offerings
Lead department product rollouts and new product launches
Evaluate the effectiveness of promotions and programs, providing recommendations to the Store Manager and Category Sales Manager
Plan and organize labor, inventory, and finances to ensure short- and long-term success
Meet or exceed financial targets, in collaboration with the Store Manager
Create orders based on inventory needs to meet inventory targets, while maintaining appropriate stock levels to support sales goals, minimize shrink, and align with budgeted financial objectives
Review and research negative inventory
Conduct product cycle counts
Pull products from backstock, as needed, and ensure shelves are fully stocked
Check for negatives, conduct counts, and make corrections as needed
Determine which distributors need to have purchase orders created for their product categories, and create purchase orders for them using the order guide
When product deliveries arrive, check in and receive the inventory
Ensure that all received products are off the sales floor as soon as possible by merchandising them or placing them in the back room
Join the Store Manager or Assistant Store Manager for the daily huddle, and communicate product information or priorities to the rest of the team
Ensure assigned categories are fully tagged with shelf tags, exclusive tags, highly rated tags, and sales tags
Build and maintain product displays, as determined by the monthly planner
Actively greet, engage, and upsell customers on the sales floor
Act as the store expert for assigned categories, and share selling techniques and product information with other staff members
Ensure all Occupational Health and Safety (OHS) and Loss Prevention (LP) requirements are met
Comply with AMCO regulations and other government guidelines
Adhere to all Afognak Native Corporation policies, with a strong focus on social responsibility