athenahealth-posted 3 months ago
MA
5,001-10,000 employees

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. We are looking for a Member of Technical Staff to join our Cloud Infrastructure Engineering Organization (CIE CORP Systems Engineering team). You will promote a teaching and learning culture within the team and will be a CIE CORP Systems Admin liaison to all internal stakeholders. As a Systems Administrator (CIE CORP) liaison, you will identify and execute on opportunities to adopt new processes within the team. The systems administrator is a critical member of the Systems Engineering Team (CIE CORP) responsible for the 24/7/365 support of the core business systems, services, and all supporting platforms. The entire supporting infrastructure is both public and private cloud for athenahealth Enterprise applications. While we're looking for an individual that can handle daily operational work, the ideal candidate will have a strong dedication to process, standardization, documentation, and minimizing the risk of emergency situations. As a member of a team dedicated to maintaining superior service for our customers, a positive outlook is essential.

  • Provide expert technical support for both hardware and software issues encountered by our users
  • Maintain and optimize essential IT operations, including operating systems, security tools, applications, servers, software, and hardware
  • Deploy and configure Windows Servers (Virtual & Physical)
  • Proactively upgrade systems and processes to enhance functionality and address security concerns
  • Monitor system/server performance
  • Thoroughly document resolutions for future remediation and knowledge sharing
  • Work closely with cross-functional teams to troubleshoot and resolve system issues
  • Accurately and promptly complete assigned job functions, projects, and scheduled tasks
  • Participate On-Call rotation
  • 2+ years of professional experience in a Windows Systems Administrator role
  • Familiarity with various operating systems and platforms
  • PowerShell knowledge (level 200)
  • Ability to work both independently and collaboratively as part of a team
  • Resourcefulness and strong problem-solving aptitude
  • Excellent communication skills
  • Highly motivated and persistent
  • Windows Server
  • Active Directory
  • Group Policy Management
  • Azure Active Directory
  • Familiarity with Azure Services
  • Microsoft 365 Suite of Application (Exchange Online, Teams, SharePoint etc.)
  • PowerShell, strong familiarization
  • VMware, Strong understanding of infrastructure (vCenter, ESXi, vSAN etc.)
  • Windows Patching
  • Windows Technologies – DNS, DHCP, IIS etc.
  • Microsoft SQL server familiarization
  • Citrix Infrastructure familiarization
  • Service-now familiarization (consumer)
  • Jira Service Desk familiarization (consumer)
  • Strong overall network skills
  • SolarWinds
  • Health and financial benefits
  • Commuter support
  • Employee assistance programs
  • Tuition assistance
  • Employee resource groups
  • Collaborative workspaces
  • Flexibility in work-life balance
  • Sponsorship of events throughout the year, including book clubs, external speakers, and hackathons
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service