M.C. Dean, Inc-posted about 5 hours ago
Full-time • Mid Level
Onsite • Falls Church, VA
5,001-10,000 employees

We're seeking people driven to excellence and inspired to have a meaningful impact powering, automating, integrating, and securing the world’s most critical infrastructure and facilities. This translates into fulfilling opportunities for employees driven to excel in a meaningful career. As an employee at M.C. Dean, you will join forces with more than 5,800 professionals who engineer and deploy automated, secure and resilient power and technology systems; and deliver the management platforms essential for long-term system sustainability. Together, we transform the way complex, large-scale systems are designed, delivered, and sustained–enhancing client outcomes, improving lives, and changing the world for the better. We are seeking a System Administrator 1 to join our Security and Electronic Systems (SES) business Unit. As part of (SES) Strategic Business Unit you will be part of a team that designs, engineers, integrates, operates and maintains electronic security services inclusive of intrusion detection, access control, biometric authentication, video surveillance, audio visual, it systems, perimeter defense and command and control systems for federal, local and commercial customers across high-growth markets.

  • Manage physical security system support to meet service level agreements.
  • Analyze physical security system performance and recommend improvements.
  • Resolve complex system issues for physical security systems and networks.
  • Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation.
  • Communicate with customers, manufacturers, vendors, and technical specialists.
  • Train system users and other system support personnel.
  • Analyze and modify preventive maintenance checklists for system changes.
  • Troubleshoot system performance issues and implement corrective actions.
  • Perform preventive maintenance actions including system back-ups, error log reviews, database size, and integrity checks.
  • Organize and prepare detailed documentation of system performance, including service request records and analysis.
  • Perform desktop hardware and operating system set-up, imaging software loading, and antivirus updates.
  • Perform all duties with minimal direct supervision.
  • Applicants selected will be subject to a government security investigation and may meet eligibility requirements, including U.S. Citizenship, for access to classified information; ability to obtain a SECRET clearance is REQUIRED
  • 2+ Years of Experience with a Bachelor's Degree in Information Technology, Risk Management, Cybersecurity preferred
  • 6+ Years of Experience with an Associate's Degree in Information Technology, Risk Management, Cybersecurity preferred
  • 8+ Years of Experience with a High School Diploma
  • Requires system administrator experience in performing triage on system problems, resolving the system. problems, analyzing system data to prevent problems, implementing new workstations, and system extensions.
  • Requires an understanding of Windows patching and vulnerability remediation.
  • Requires a basic knowledge of Windows active directory hierarchy and implementation.
  • Requires a basic knowledge of large scale networking, VLANS and routing.
  • Requires reliable attendance at customer site during work hours required by customer.
  • Requires the ability to work flexible shifts that may include occasional nights, weekends and holidays
  • Requires a Security + Certification
  • Certification\Experience in CCure 9000 Access Control System desired.
  • CASP certification, or CISSP certification.
  • Certification\Experience in AMAG Access Control System desired.
  • Certification\Experience in BOSCH BVMS desired.
  • Microsoft SQL Server Query writing and management experience desired.
  • Experience troubleshooting and maintaining Microsoft Server (2012, 2016) desired.
  • Installation and configuration of operating system software (i.e. Win10/ Win Server 2016) experience desired.
  • Experience programming/administrating Access Control Systems of any type desired.
  • Experience with installation, troubleshooting, and testing of security electronics equipment desired.
  • A competitive salary
  • Medical, dental, vision, life, and disability insurance
  • Paid time off
  • Tuition reimbursement
  • 401k Retirement Plan
  • Military Reserve pay offset
  • Paid maternity leave
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