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The Windows Server System Administrator position at Fuse Engineering LLC in Fort Meade, Maryland, is a critical role that requires a security clearance and polygraph. This position is responsible for providing comprehensive support for the implementation, troubleshooting, and maintenance of Information Technology (IT) systems. The administrator will manage the IT system infrastructure and oversee all processes related to these systems, ensuring smooth day-to-day operations. This includes monitoring and resolving issues for various client/server/storage/network devices, as well as mobile devices. The role encompasses providing Tier 1 (Help Desk) and Tier 2 (Escalation) support, which involves identifying, diagnosing, and resolving problems effectively. The administrator will also be responsible for escalating issues and communicating status updates to agency management and internal customers. Additionally, the position requires involvement in the dispatch system for hardware problems and active participation in the resolution process. A significant part of the job involves configuring and managing both UNIX and Windows operating systems. The administrator will install and load operating system software, troubleshoot issues, maintain system integrity, and configure network components. Furthermore, the role includes implementing operating system enhancements aimed at improving reliability and performance, making it essential for the candidate to have a strong technical background and problem-solving skills.
