About the position
Designs, integrates, implements, and provides engineering support for an organization's Windows server systems and applications and for the creation of new server systems and applications. Manages and maintains the physical and virtual Windows server infrastructure and collects data from various systems to ensure the workstations are functioning efficiently, securely, and responsively. Develops, tests, and deploys automated workflow in support of the IT business, building on existing tools, infrastructure, and processes.
Responsibilities
- Install, configure, and maintain Windows servers, workstations, and associated software to ensure optimal system performance.
- Apply OS patches, updates, and security fixes to ensure system security, compliance, and regular software upgrades.
- Continuously monitor system health, server performance, and resource usage to identify issues and optimize efficiency.
- Diagnose and resolve hardware, software, and network issues related to Windows environments, ensuring minimal disruption to operations.
- Administer user accounts, permissions, and group policies via Active Directory and other tools to ensure appropriate access controls.
- Implement and enforce security policies, including firewalls, antivirus, encryption, and vulnerability management to safeguard Windows systems.
- Configure, test, and manage backup solutions; ensure disaster recovery plans are in place for system restoration.
- Automate routine administrative tasks and system configurations using PowerShell or other scripting languages to enhance operational efficiency.
- Maintain clear and detailed documentation of system configurations, procedures, and troubleshooting steps; assist with reporting and metric collection as needed.
- Provide advanced administration of Windows Active Directory, including trusts, functional levels, migrations, and group policies.
- Develop and track change requests for software upgrades and patches, ensuring systems remain up-to-date and secure.
- Work with vendors to resolve configuration issues and improve system reliability; install and manage SSL certificates on Windows systems as needed.
- Analyze network and server design, recommending modifications to enhance performance, reliability, and scalability.
- Monitor, manage, and remediate server vulnerabilities based on reports and security scans.
- Understand and manage IIS (Internet Information Services) and related web technologies to ensure smooth operation of web services.
- Collaborate with cross-functional teams to resolve complex technical issues and act as a point of escalation for support-related matters.
- Contribute to process development within the functional area and where the functional area connects to other operational processes.
- May perform other related duties.
Requirements
- Top Secret with investigation current within the last 5 years.
- On-site, no remote.
- 5+ years of experience or demonstrated expertise.
