Windows Endpoint Engineering Manager

Vanguard • Fort Worth, TX

63d

About The Position

At Vanguard, we don't just have a mission—we're on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best. Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience. Vanguard, one of the world's largest investment management companies, serves individual investors, institutions, employer-sponsored retirement plans, and financial professionals. We have a diverse and talented crew with a culture that promotes teamwork, along with an unwavering focus on serving our clients' best interests.

Requirements

• Minimum of eight years related work experience.
• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).

Nice To Haves

• Proven experience managing technical engineering teams, ideally in endpoint or infrastructure domains.
• Strong knowledge of Windows OS (Windows 10/11), hardware platforms, and driver ecosystems.
• Hands-on experience with Microsoft Intune, SCCM, and modern device management strategies.
• Expertise in BIOS configuration, firmware updates, and hardware compatibility.
• Proficiency in automation tools and scripting (PowerShell, Terraform).
• Familiarity with enterprise security standards and compliance frameworks.
• Knowledge of endpoint analytics and telemetry tools.
• Excellent communication, leadership, and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Lead and develop a team of engineers, including hiring, performance management, and training.
• Oversee resolution of complex platform issues and escalations.
• Manage technical support operations for implementation, monitoring, troubleshooting, and installation across systems.
• Define and implement departmental policies, SOPs, and continuous improvement initiatives.
• Ensure timely hardware/software maintenance and collaborate on platform standards.
• Drive adoption of new technologies for enterprise-wide infrastructure projects.
• Establish technical standards and manage vendor performance.
• Understand client business needs and align technical solutions accordingly.
• Participate in special projects and other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: Bachelor's degree