Windows Endpoint Engineering Manager

Vanguard • Dallas, TX

60d • Hybrid

About The Position

We are seeking an experienced Windows Endpoint Engineering Manager to lead a team responsible for delivering and supporting Vanguard's Windows endpoint infrastructure. This role oversees hardware lifecycle management, BIOS and driver updates, peripheral integration (e.g., docks), and operating system support for Windows 10 and 11. The ideal candidate combines strong technical expertise with leadership skills and a passion for modernization using tools like Microsoft Intune. This hybrid role (in office Tues-Wed-Thurs) is based in Dallas, TX

Requirements

• Minimum of eight years related work experience.
• Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience).

Nice To Haves

• Proven experience managing technical engineering teams, ideally in endpoint or infrastructure domains.
• Strong knowledge of Windows OS (Windows 10/11), hardware platforms, and driver ecosystems.
• Hands-on experience with Microsoft Intune, SCCM, and modern device management strategies.
• Expertise in BIOS configuration, firmware updates, and hardware compatibility.
• Proficiency in automation tools and scripting (PowerShell, Terraform).
• Familiarity with enterprise security standards and compliance frameworks.
• Knowledge of endpoint analytics and telemetry tools.
• Excellent communication, leadership, and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Lead and develop a team of engineers, including hiring, performance management, and training.
• Oversee resolution of complex platform issues and escalations.
• Manage technical support operations for implementation, monitoring, troubleshooting, and installation across systems.
• Define and implement departmental policies, SOPs, and continuous improvement initiatives.
• Ensure timely hardware/software maintenance and collaborate on platform standards.
• Drive adoption of new technologies for enterprise-wide infrastructure projects.
• Establish technical standards and manage vendor performance.
• Understand client business needs and align technical solutions accordingly.
• Participate in special projects and other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Funds, Trusts, and Other Financial Vehicles
• Number of Employees: 5,001-10,000 employees