Windows Domain Administrator

NetApp, Inc.•Durham, NC

About The Position

We are seeking an experienced Windows Domain Administrator to provide advanced support for a global engineering environment. The ideal candidate will have deep expertise in Active Directory infrastructure and Windows server technologies, with a strong track record of managing domain operations, troubleshooting complex issues, and supporting distributed teams through a ticket-based workflow.This role supports a fast paced, highly technical environment and requires exceptional problem-solving skills, strong communication, and the ability to collaborate with teams across multiple global sites.

Requirements

3+ years of experience as a Windows System or Domain Administrator in a midsize or enterprise environment.
Strong knowledge of:
Active Directory administration
Group Policy design and troubleshooting
WSUS configuration and patch management
Organizational Units (OUs) and domain structure
Domain replication tools and methodologies
Domain Controller upgrades, migrations, and lifecycle tasks
Proficiency in PowerShell scripting and automation.
Experience working in a ticket-based support model.
Ability to work with global teams across time zones.

Nice To Haves

Experience supporting engineering or R&D environments.
Familiarity with multi-site domain topology.
Knowledge of monitoring tools, logs, and diagnostic utilities (dcdiag, repadmin, event logs, etc.).
Strong communication skills and the ability to explain technical issues to non-technical stakeholders.

Responsibilities

Administer and maintain Active Directory across global domains, ensuring stability, security, and high availability.
Manage and support Group Policy Objects (GPOs), OU structure, permissions, inheritance, and policy troubleshooting.
Oversee domain replication health, diagnostics, and optimization.
Perform Domain Controller upgrades, patching, lifecycle management, and role transitions.
Administer WSUS for update deployment, patch compliance, and troubleshooting.
Respond to and resolve tickets involving authentication, access control, GPO, replication, and server issues.
Use PowerShell to automate administrative tasks, improve efficiency, and support repeatable workflows.
Collaborate with engineering and operations teams in RTP, Wichita, San Jose, and Bangalore to support global systems and projects.
Document procedures, configurations, troubleshooting steps, and operational best practices.