Windows Desktop Administrator – Associate

Agile Defense•Fort Huachuca, AZ

5d•Onsite

About The Position

At Agile Defense we know that action defines the outcome and new challenges require new solutions. Thatâs why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next. Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agilityâleveraging a foundation of speed, flexibility, and ingenuity to strengthen and protect our nationâs vital interests.

Requirements

Must have Security+ CE certification prior to hire
Must acquire Microsoft desktop certification, MD-102 (or higher), AZ-900 (or higher), or CompTIA A+, within 6 months of hire
HS + 2 years of experience in technical field, AA/AS, or BA/BS, to include up to one year of hands-on Windows desktop administration
Experience with Windows 10 and Windows 11 administration
Experience with physical and virtual (VMware) desktops
Experience with zero client environment
Ability to effectively troubleshoot complex technical issues
Ability to research and develop creative solutions to unique problems
Knowledge of networking concepts
Ability to create and/or modify scripts (batch, PowerShell)
Ability to document technical troubleshooting efforts
Proficiency with Windows Active Directory services
Familiarity with McAfee Host Based Security System (HBSS)
Familiarity with Microsoft System Center Configuration Manager (MCM)
Familiarity with Assured Compliance Assessment Solution (ACAS)
Knowledge of DISA STIGs and IAVAs
Be able to effectively communicate with team members and customers
Work independently and as a team member; set priorities and organize work to meet deadlines
Willing to work overtime, holidays, and weekends as necessary
Familiarity with Intune and Azure preferred

Nice To Haves

Prior military IT operations experience at the Brigade level or higher
Attention to detail and the ability to remain calm under pressure

Responsibilities

Be a self-motivated system administrator to provide enterprise desktop support for the Army in a fast paced and demanding environment
Build and configure Windows-based systems in support of highly visible mission areas
Proactively and efficiently administer desktops using enterprise toolsets such as MCM, VMware Mirage, VMware Horizon, etc.
Effectively troubleshoot complex technical issues
Ensure desktop configuration compliance with DoD and Army regulations
Document technical troubleshooting efforts
Participate in rotational on-call duties to provide after-hours support

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