Window Specialist

DREXEL BUILDING SUPPLY INC • Campbellsport, WI

88d

About The Position

Drexel Building Supply is a leading provider of quality building materials and services to professional contractors and homeowners throughout Wisconsin. Team Member owned and community-driven, we proudly operate six Drexel retail locations and three Drexel manufacturing locations across Wisconsin. We align our entire team around one mission: Supply. Happiness. We live and operate around our 11 core values, and these values are the backbone of what drives our team to success. Our core values exemplify the DNA of Team Blue! Join us in our mission and see for yourself why Drexel has been named a Wisconsin Top Workplace every year since 2011 and a USA Top Workplace in 2023!

Requirements

• Experience contributing to the success of a team.
• Known as the point person for product knowledge.
• Unique personal contributions that enhance team dynamics.

Nice To Haves

• Go-getter attitude.
• Willingness to learn and be trained.

Responsibilities

• Expert level product knowledge in Window Department offerings including Alliance, Anderson.
• Attention to detail and excellent communication.
• Quote assistance.
• Work through daily tasks in the log efficiently and accurately.
• Perform window quote requests from account managers.
• Communicate with account managers to ensure the builder/customer receives the desired outcome during quote stage and bid revisions.
• Submit window orders using vendor software, and by creating sales tickets for receiving and billing purposes.
• Troubleshoot shipping and receiving issues as needed with vendors and dispatch.
• Must be comfortable with computers.
• Understand vendor specific installation methods, warranties and service policies/procedures.
• Have a high level understanding of basic construction methods.
• Use your skills and confidence to become a valued and trusted consultant.
• Become an expert on competitive products and specifically the differences between 'us and them'.
• Ensure that service issues are addressed within 48 hours.
• Answer customer service phone calls and assist walk-in customers with a smile!
• Assist in training and motivating new team members as you grow in your role.

Benefits

• Insurance - Medical, Dental, Vision.
• Employee Assistance Program.
• 401k.
• ESOP Shares.
• Profit Sharing.
• Immediate Holiday and Vacation Pay.
• Team Member Product Discount.
• Scholarship Program for the kids of Drexel team members.
• Annual Charity Match Donation.
• Annual reimbursement to spend on fitness.
• Birthday PTO and many more fun little perks!

What This Job Offers

• Job Type: Full-time