Field Service Tech

MITER Brands • Simi Valley, CA

23h • Onsite

About The Position

Milgard Windows and Doors, part of the MITER Brands family, is seeking a dependable and customer-focused Window and Door Service Technician I to join their team in Simi Valley, CA. In this entry-level role, the technician will assist in diagnosing and repairing window and door products, support customer service needs, and ensure every job site reflects Anlin’s commitment to quality. MITER Brands, which includes Milgard Windows & Doors, MI Windows & Doors, and PGT Innovations, is one of the nation’s largest suppliers of high-quality vinyl windows and patio doors, with manufacturing facilities across the U.S. The company prides itself on serving customers with integrity, innovation, and excellence.

Requirements

• High school diploma or GED
• 0–2 years of experience in window/door installation, construction, carpentry, glazing, or related mechanical/handyman work (training provided)
• Ability to learn product specifications and repair techniques
• Strong customer service and communication skills
• Ability to work independently once trained, and as part of a team
• Proficiency using mobile devices (iPad or tablet) for documentation and scheduling
• Basic computer skills (email, simple data entry)
• Safe and responsible driving habits aligned with company policy

Nice To Haves

• Bilingual English/Spanish skills a plus, especially in Spanish-speaking communities

Responsibilities

• Assist in diagnosing product issues and performing basic repairs.
• Support senior technicians on larger or more complex service jobs.
• Communicate clearly and professionally with customers and coworkers.
• Follow work orders, schedules, and safety procedures.
• Use hand and power tools safely to complete standard repair tasks.
• Maintain accurate documentation of service visits using company systems.
• Keep work areas, service vehicles, and tools clean and organized.
• Ensure customer homes and job sites are left clean and restored.
• Load/unload parts and help maintain warehouse service inventory.
• Learn and understand Anlin/MITER Brands products, installation methods, and warranty standards.

Benefits

• Three comprehensive Medical plan options
• Prescription
• Dental
• Vision
• Company Paid Life Insurance
• Voluntary Life Insurance
• Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance
• Company-paid Short-Term Disability
• Company-paid Long-Term Disability
• Paid time off (PTO) and paid Holidays
• 401k retirement plan with company match
• Employee Assistance Program
• Teladoc
• Legal Insurance
• Identity Theft Protection
• Pet Insurance
• Team Member Discount Program
• Tuition Reimbursement
• Yearly Wellness Clinic

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees