Wind Turbine Field Service Engineer

Regal Rexnord•Highlands Ranch, CO

1d•Onsite

About The Position

To succeed as a Field Service Engineer – Wind Turbine Technician, you’ll need to be open to travel to customer wind farms for long periods of time, work independently, have great communication skills, and be well organized. We are looking for a motivated individual with a technical background in servicing wind turbines. The Field Service Engineer will provide hands on service and aftermarket support for our customers in North America (worldwide, if needed). He or she will also support our claims and quality department in North America (worldwide, if needed). The candidate for this position will work closely with our management team based in Denver, CO. If you’re equipped with Basic Safety Training (BST), Basic Technical Training (BTT), and Advanced Rescue Training (ART) certifications from the Global Wind Organization (GWO), consider this a step ahead!

Requirements

Excellent communication skills (verbal and written)
Ability to listen to customers wants, needs and expectations
Stay on site during service visits until client releases us
Technical understanding and background knowledge of wind turbines required
Proficient with Microsoft Office products (as minimum Excel, Word and Power Point)
Customer Service skills (e.g. ability to communicate with customers promptly)
Ability to work in a team environment and share information among peers
Ability to handle deadlines and stressful situations
Bachelor’s degree in Electrical or Mechanical Engineering required.
Combination of education and experience to be considered in lieu of a degree
Or a Wind Program Graduate
Minimum of 1-2 years’ experience
Comfort with Heights : Must be able to climb wind turbine towers up to 300 feet and work confidently at elevated heights for extended periods.
Strength and Endurance : Ability to lift, carry, and maneuver equipment and tools weighing up to 50 lbs regularly. Must have the stamina to work long shifts, often in remote or outdoor environments.
Mobility and Flexibility : Must be able to bend, kneel, crouch, and reach in confined or awkward spaces. Good range of motion and physical agility are required.
Environmental Tolerance : Ability to work in varying weather conditions including extreme heat, cold, wind, and rain while wearing required safety gear.
Vision and Hearing : Adequate visual acuity (corrective lenses acceptable) and hearing ability to safely operate tools, read instruments, and communicate effectively in noisy environments.
Safety Compliance : Must be able to wear and operate personal protective equipment (PPE), including harnesses, helmets, gloves, and fall protection systems. Completion of safety training, including CPR and first aid, may be required.

Nice To Haves

If you’re equipped with Basic Safety Training (BST), Basic Technical Training (BTT), and Advanced Rescue Training (ART) certifications from the Global Wind Organization (GWO), consider this a step ahead!

Responsibilities

Ability to do 100% Travel; Passport required
Field Service Engineer will travel to support various scopes of work across US, and possibly Mexico and Canada. The Engineer must be competent to work on wind turbines. Specific trainings and electrical / mechanical competencies are an asset.
Engineer must climb wind turbines (upwards of 130m) to perform diagnostic testing, installation, troubleshooting, maintenance, and repairs to mechanical, electrical and hydraulic components/systems.
Electrical Troubleshooting
Hydraulic Troubleshooting
Disc Troubleshooting
Complete various reports, checklists, and hazard analysis as it pertains to job scope.
Participate in company and customer HSE/training programs.
Deliver exceptional customer experience/service to our partners in the industry.
Follow and implement work procedures for specific scopes of work to inspect, repair, and maintain Wind Turbine components
Populate, track and communicate client and company documentation on a daily basis
Maintain a clean work area, equipment, and tooling
Maintain required training certifications for position (Fall Protection/Rescue Training,, LOTO, First Aid/CPR/AED) etc.
GWO Working at Heights
GWO Manual Handling
GWO Fire Awareness
GWO First Aid
GWO ART
GWO BTT
GWO SGTT
Properly Prepare for each service visit: Investigate scope of work (check with local applications engineer) Gather and review Manuals and Drawings Request pictures and information from site (as needed) Request customer personnel if necessary
Perform service while onsite including but not limited to: Verify the brakes, discs, and hydraulic systems are properly installed/integrated Trouble shoot and fault finding during various service jobs Check existing brake system during regular service visits Groove discs in wind turbine
Post Service Visit Write detailed, high quality reports incl. recommended spare parts
Upsell spare parts while on service jobs
Secure service contracts with customers
Perform field claim jobs
Put training programs together for customers
Ad hoc assignments that normally occurs in a small office