Wilton Receptionist

Connecticut Humane SocietyWestport, CT
188d$18 - $21

About The Position

Have you always wanted to work in a brand new, state-of-the-art resource center helping pets and people? We might have the right fit for you. The Connecticut Humane Society is opening a brand-new building in Wilton, Connecticut this summer. We are currently looking for two Reception positions to support our combined Shelter and Public Clinic medical departments. Receptionists will work directly with our clinic and shelter clients: checking in/out medical and/or pet surrender clients, scheduling appointments for clinic and shelter services, calling other clinics or rescues for records, and providing basic education on medication, after-care, pet surrender, and/or post-adoption expectations. Receptionists will answer phone calls, process data entry into our two software systems, engage in e-communications (emails, texts, etc.), interact with clients and their pets face-to-face, and process monetary transactions. This position is the first person our clients and pets will see when they walk into our facility.

Requirements

  • Prior experience in a reception position
  • Veterinary clinic reception experience preferred
  • Ability to deal with the emotional challenges of working in a veterinary clinic and animal shelter
  • Ability to work in a fast-paced environment with close attention to detail
  • Positive, creative, proactive, customer service-oriented individual
  • Ability to work well within a team

Nice To Haves

  • Experience in a veterinary clinic

Responsibilities

  • Check in/out medical and/or pet surrender clients
  • Schedule appointments for clinic and shelter services
  • Call other clinics or rescues for records
  • Provide basic education on medication, after-care, pet surrender, and/or post-adoption expectations
  • Answer phone calls
  • Process data entry into software systems
  • Engage in e-communications (emails, texts, etc.)
  • Interact with clients and their pets face-to-face
  • Process monetary transactions

Benefits

  • Full-time position
  • Benefits included

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Religious, Grantmaking, Civic, Professional, and Similar Organizations

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