Will Call / Guest Relations

Six Flags Entertainment Corporation•Austell, GA

1d•$12

About The Position

This position is responsible for providing support to membership operations. Assisting with Guest complaints, handle mobile and credit/debit payments, sell appropriate park admissions media, and distribute tickets and media as applicable.

Requirements

At least 18 years of age
Must react well in stressful situations and emergencies.
Able to work efficiently in a fast-paced environment.
Willing to actively engage guests.
Must have excellent customer service skills.
Able to communicate effectively in English and/or other languages preferred, including the ability to read and speak.
Available to work flexible hours on nights and weekends.
Be safety conscious, while also outgoing with a friendly demeanor.
Be willing to actively engage guests.

Nice To Haves

Fluent in More than 1 Language (Preferred, not required)

Responsibilities

Comply with proper debit/credit and mobile payment procedures
Provide accurate information to Guests and assist Season Passes and Membership holders.
Utilize POS system and season pass administration system to sell tickets and look up season pass and membership information.
Handle various ticket transactions with and without coupons.
Ensure guest safety and satisfaction during their visit to Six Flags.
Resolve Guest concerns that may arise daily
Ensure standards of performance for all areas within their responsibilities are met.
Ensure that image, cleanliness, and courtesy standards requirements are met.
Other duties as assigned.