Will Call Counter Service Associate

Franklin Electric • Mesa, AZ

48d • Onsite

About The Position

Join Our Team as a Will Call Counter Service Associate at Franklin Water Treatment, a Division of Franklin Electric At Franklin Water Treatment, we pride ourselves on delivering exceptional service and support to our clients, and we're seeking a dedicated Will Call Counter Service Associate to represent our commitment to excellence. If you're a strong communicator, have a passion for building strong relationships, and are committed to providing top-tier customer service, we invite you to join our team and help us continue our tradition of excellence in water treatment solutions! MOVE FORWARD WITH US What you will be doing: Ensures the fulfillment of customer orders and communicates with customers to ensure needs are met.

Requirements

• High school diploma or GED (required)
• Strong communication skills

Nice To Haves

• 0-2 years of relevant experience or training in customer service or a related field (preferred)
• E1 and Service Titan experience (preferred)

Responsibilities

• Effectively engaging customers with attention to key business requirements and expectations, as well as providing relevant and relational order information; information related to new products and product accessories; and providing product specifications, programs, training, and pricing and delivery information.

Benefits

• Generous paid time off & holidays
• Health, dental, vision, and life insurance
• Paid parental leave
• 401(k) Plan with company match & service contributions
• Short & long-term disability
• Fertility & adoption support
• Undergraduate & graduate tuition reimbursement
• Opportunities for training and career growth
• Health & wellness programs
• Employee discount program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Electrical Equipment, Appliance, and Component Manufacturing
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees