Will Call

S&S Firestone • Vienna, WV

6d • $18 • Onsite

About The Position

S&S Tire, headquartered in Lexington, KY, is a leading provider of products and services to trucking companies and related industries. We are looking to add a Will Call Associate to our Best One Vienna team. Duties performed in this position include, but are not limited to: Ability to work in a fast-paced environment and comfortable multi-tasking Interact with customers both inside and on the phone Follow a structured sales process Have working knowledge of our commercial tire brands Be able to effectively manage open repair/service orders Proactive follow up with current and previous customers Maintain a high degree of customer satisfaction with the ability to handle customer complaints We offer: Competitive wages starting at $18/hr+, DOE Pay increase at 90 days + OT opportunities Health Benefits Paid Time Off Opportunities for Advancement Paid Holidays 401(k) Retirement Planning An Equal Opportunity Employer Drug Free Workplace Requirements This is a customer facing position. This Associate will greet service customers, write up their concerns on a work order, dispatch the work to the correct technician. They will make tire sales through phone orders for customer pick-up and schedule truck services.

Requirements

• Experience in the tire industry.
• The ability to work in a fast paced, customer service oriented environment.
• The desire to be an integral part of a TEAM.
• Commitment to being on time.
• Possess sound judgement and decision making ability
• Ability to communicate, verbally and written, clearly and professionally with co-workers and management.
• Be able to lift 75-100 pounds.

Responsibilities

• Interact with customers both inside and on the phone
• Follow a structured sales process
• Effectively manage open repair/service orders
• Proactive follow up with current and previous customers
• Maintain a high degree of customer satisfaction with the ability to handle customer complaints
• Greet service customers
• Write up customer concerns on a work order
• Dispatch work to the correct technician
• Make tire sales through phone orders for customer pick-up
• Schedule truck services

Benefits

• Competitive wages starting at $18/hr+, DOE
• Pay increase at 90 days + OT opportunities
• Health Benefits
• Paid Time Off
• Opportunities for Advancement
• Paid Holidays
• 401(k) Retirement Planning
• An Equal Opportunity Employer
• Drug Free Workplace

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees