Wildlife Center Clinic Manager

HUMANE ANIMAL RESCUE OF PITTSBURGH•Penn Hills, PA

About The Position

The Wildlife Center Clinic Manager works in close partnership with the Director of Wildlife Rehabilitation to ensure the effective, safe, and compassionate operation of the Wildlife Center. This role provides leadership and oversight for wildlife rehabilitation staff, seasonal employees, interns, and volunteers while maintaining hands-on involvement in patient care. The Clinic Manager is responsible for overseeing daily clinic operations, patient flow and outcomes, staff supervision, safety protocols, inventory and purchasing, and regulatory compliance. This position plays a critical role in maintaining high standards of animal care, facility cleanliness, staff training, and operational efficiency while supporting Humane Animal Rescue of Pittsburgh’s mission and values.

Requirements

Bachelor’s degree or equivalent experience
Minimum two years management experience in a veterinary or animal welfare setting
Minimum two years experience in wildlife rehabilitation setting or equivalent experience
Must hold General permits for wildlife rehabilitation or achieve within a year of hire
Ability to provide leadership and training to staff regarding wildlife rehabilitation and animal care
Ability to work independently, be self-motivated and detail-oriented
Must be able to work a flexible schedule which includes days, evenings, weekends, and holidays
Ability to provide ongoing feedback to staff
Knowledge of state laws regulating the cleaning and operations of wildlife rehabilitation
Must be able to work standing or sitting for 8 hours
Ability to use standard office equipment such as a personal computer using MS Word, Excel, and other related software
Must have a valid driver’s license with a clean driving history

Responsibilities

Uphold the mission of Humane Animal Rescue throughout all responsibilities of the position
Directly supervise the daily activities and performance of wildlife rehabilitators, animal care (both full and seasonal) in conjunction with interns, and volunteers ensuring daily cleaning, care, and treatments for patients
Directly manages the clinic team in its entirety including but not limited to clinic scheduling, disciplinary action, monthly meetings, assigning additional tasks, monitoring off-season projects and all other staff related subjects
Responsible for recruiting, hiring and onboarding for rehabilitators, animal care and seasonal animal care positions
Responsible for general licensed rehabilitator duties such as clinic shifts, triage, in-take exams, daily medication rounds, general husbandry needs and other essential clinic tasks
Assists the Volunteer and Operations Manager and Director in the coordination of new volunteer implementation and assists with the training process for general and seasonal volunteer positions including Nursery Bootcamp
Oversee daily volunteer actions and uphold all policies and procedures in accordance with the Volunteer and Operations Manager
Monitor and document the progression of animals through the rehabilitation process ensuring animal care needs are being met in a timely manner
Keep Director informed of animal intake, in-house patients and their status, animal care needs, quality of animal care, patient procedures and programmatic needs
Collaborate with Director and veterinary team to develop and carry out treatment plans and determine final disposition of animals undergoing veterinary care
Works with Director to create, refine and implement species protocols and rehabilitation treatment plans
Responsible for updating and maintaining husbandry manuals for staff, intern and volunteer usage
Ensure that animals are being handled in a manner that maximizes human and animal safety and that staff are trained and following safety procedures, and that protocols for infection control are being followed by rehabilitation and animal care staff
Develop and teach courses for volunteers and public outreach on wildlife rehabilitation and co-existence topics
Oversee and ensure proper upkeep of inventory and purchasing of supplies for the Wildlife Center within budget guidelines in conjunction with Wildlife Administrative Coordinator
Monitor, identify, and report to the Maintenance Director on enclosure and facility maintenance needs
Maintains records and oversees permits and licensing applications and renewals in conjunction with Director for state and federal agencies
Responsible for evaluating and deeming non-releasable patients for review and potential placement
Collaborate with other departments to manage social media communications; prepare and present information to promote public awareness, understanding of the organization's programs, activities, and objectives
Stay current on rehabilitation methods and captive care of wildlife through continuing education
Helps to create a professional environment, building positive relationships with staff, volunteers, and interns
Performs additional duties as assigned by Director