WILD Operations Specialist

Unilever • Hoboken, NJ

5d

About The Position

This role will join our US Fulfilment team for Wild at Unilever. Getting our products into the hands of a customer in the right condition and at the right time takes serious business expertise. Our Fulfilment team is responsible for working with third-party suppliers including warehouses and delivery partners to ensure customers’ orders are prepared correctly and delivered on time. You’ll be part of a team that believes in doing work that matters — for people and the planet. Because here, we don’t just hire for jobs. We invite you to be part of something bigger. The ideal candidate will need to demonstrate strong analytical skills, be a proven team player, and have the ability to think both quickly and strategically in order to make the best choices to influence our fulfilment operations. About Wild: We’re on a mission to remove single-use plastic from the bathroom, armed with our refillable, natural and scent-sational deodorants, body wash, haircare and lip balm – and we’ve only just started. We launched in 2020 and as a high-growth company, we’re already one of Europe’s fastest-growing start-ups 🚀 So, fancy coming along for the ride?😃

Requirements

• 1+ years of Operations experience (Supply Chain, Fulfilment, warehousing, logistics, transportation);
• B. A. degree required.
• Previous experience managing and influencing internal & external stakeholders.
• You have a growth mindset and are naturally intellectually curious - always excited to learn and improve and willing to run at problems and relish the opportunity to solve them.
• Organizational & analytical skills.
• Time management skills - you can take initiative and prioritizes tasks
• Self-starter with a positive and proactive attitude - as happy head down in a spreadsheet as talking to external partners.
• Great attention to detail and a constant drive to improve the status quo.

Nice To Haves

• Previous experience and knowledge of ERP systems.
• Profeciency in MS Excel

Responsibilities

• Relationship management: Working closely with our external fulfilment providers (3PLs, logistics partners and retailers), to ensure orders are delivered on time and inf full across all customer sales channels
• Fulfilment & Logistical excellence: Oversee fulfilment and delivery of DTC and retail orders across multiple countries. Liaising with external partners and customers to communicate updates and ensure all orders are fulfilled on time and in full
• Launch management: Oversee operational preparation for DTC product launches and Retail pipefill
• Process excellence: Adhere to and improve our standard operating procedures (SOPs) for logistics management and order fulfilment, to meet operational goals and KPIs
• Data & Reporting: Report on the performance of our fulfilment partners against KPIs to identify potential areas of improvement
• Systems management: Maintain a smooth flow of orders through our ERP system to our warehouse systems, and ensure data is accurate and consistent
• Project management: Cross team collaboration: ability to work in cross-functional teams, including Supply Chain, Retail, Marketing, Customer Experience and Finance, to ensure fulfilment processes run smoothly to deliver business objectives
• Data analysis: Support with ad-hoc data analysis using our available data (e.g. cost, customer, order) to reach actionable insights and conclusions

Benefits

• Unilever employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level