WIC Nutrition Assistant

Camino Health Center • San Juan Capistrano, CA

396d • $44,075 - $55,141

About The Position

The WIC Nutrition Assistant at Camino Health Center plays a crucial role in providing nutrition education, referrals, and nutritious foods to eligible pregnant, postpartum, and lactating individuals and their children under the age of 5. This position is responsible for client services, ensuring the efficient flow of WIC participants through the clinic, and supporting the core values of dignity, excellence, service, and justice in daily tasks.

Requirements

• High School diploma or equivalent.
• Bilingual English/Spanish.
• Direct customer service experience.
• Requires successful completion of the WNA training program (WIC Nutrition Assistant) within 9 months of hire.

Nice To Haves

• Higher education in nutrition or an allied health field.
• WIC experience or higher education in Nutrition or an allied health field.
• WIC WISE knowledge.
• WNA certification.

Responsibilities

• Screen and document applicants' information for WIC Program eligibility.
• Provide nutrition education and breastfeeding support.
• Greet and promote positive working relationships with clients, families, health care providers, and co-workers.
• Ensure excellence in customer service by supporting staff in the front office and performing other duties as needed.
• Check-in and complete eligibility screening for applicants/participants.
• Verify participants have all necessary forms and assist them in completing forms as needed.
• Answer participant phone lines in a timely manner and with proper phone etiquette.
• Provide accurate information about WIC Program benefits and services.
• Schedule, confirm, and reschedule missed appointments.
• Ensure accurate distribution of the California WIC Card.
• Maintain a clean and inviting waiting room.
• Input data into the WIC Web Information System Exchange (WIC WISE).
• Make appropriate decisions to certify or disqualify applicants and participants based on eligibility requirements.
• Discuss questionable situations with supervisor.
• Prepare, tailor, void, and re-issue food benefits as appropriate.
• Orient WIC participants on WIC-allowable foods and how to use the food benefits.
• Communicate with health care providers as necessary to obtain nutrition related information.
• Assess the immunization history of children and refer under-immunized children to an appropriate healthcare provider.
• Contribute to the success of Camino Health Center by making appropriate referrals to the medical, behavioral health, and dental programs.
• Complete participant transfers as needed.
• Demonstrate consistent compliance with WIC policies and procedures.
• Provide individual education on nutrition and other health-related issues within your individual scope of practice.
• Facilitate classes in accordance with established lesson plans.
• Assist WIC Program participants in setting health related goals.
• Promote breastfeeding as the preferred method of infant feeding and participate in breastfeeding training.
• Provide group and individual education on breastfeeding in accordance with established lesson plans.
• Determine eligibility and issue electric breast pumps.
• Assist with the planning and development of breastfeeding activities.
• Prepare daily equipment and material for WIC clinic.

Benefits

• Full-time position with competitive hourly wage ranging from $21.19 to $26.51.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED