WIC Breastfeeding Peer Counselor - WIC Independence Clinic - (Part Time, 7:30a-5p)

University Health • Independence, IA

2d • Onsite

About The Position

Love supporting other parents and sharing your breastfeeding journey? As a WIC Breastfeeding Peer Counselor, you’ll use your lived experience to encourage, educate, and support pregnant and breastfeeding participants. You’ll provide one-on-one and group support in the clinic and by phone, helping families feel confident, informed, and supported every step of the way. What You’ll Do Provide peer counseling and breastfeeding support to pregnant and breastfeeding WIC participants in person and by phone. Help moms navigate common breastfeeding challenges using approved tools, education, and resources. Manage a monthly caseload by creating personalized contact plans that meet state guidelines. Track and document participant contacts accurately and confidentially. Assist with breast pump inventory, follow-up, and coordination with clinic staff. Support clinic operations by answering phones, scheduling appointments, and sharing program information. Work closely with the WIC team, referring participants to supervisors or nutrition professionals when needs fall outside your scope. Travel to other WIC clinics as needed and adapt to changing schedules or workflows. Maintain a positive, supportive presence for participants, families, and coworkers. Why This Role Matters You’ll play a direct role in supporting healthy families, empowering parents, and strengthening your community—using your own experience to make a real difference. Ready to support families and share your breastfeeding journey? Apply today and become part of a team that truly cares. This position is based out of the Independence WIC clinic but travel to other UH WIC clinics may be required. Working at University Health is about making a difference. It's providing the best care to every patient every day. University Health (UH), is committed to being a leader in providing a culturally inclusive workplace for our employees. UH is an equal opportunity employer. We value and celebrate our differences. We are committed to equal employment opportunity regardless, but not limited to race, ethnicity, religion, beliefs, sex (including pregnancy, gender identity and expression, sexual orientation), national origin, ancestry, language, age, citizenship, genetic information, marital status, socioeconomic status, literacy, disability, mobility, abilities, veteran status and any other category protected by applicable law.

Requirements

• High school diploma or equivalent
• Must be or have been a WIC participant who has breastfed for at least six months
• Strong interpersonal and customer service skills
• Ability to maintain confidentiality
• Ability to build rapport with WIC participants, staff, and community partners
• Basic computer skills for daily data entry

Nice To Haves

• Bilingual competency

Responsibilities

• Provide peer counseling and breastfeeding support to pregnant and breastfeeding WIC participants in person and by phone.
• Help moms navigate common breastfeeding challenges using approved tools, education, and resources.
• Manage a monthly caseload by creating personalized contact plans that meet state guidelines.
• Track and document participant contacts accurately and confidentially.
• Assist with breast pump inventory, follow-up, and coordination with clinic staff.
• Support clinic operations by answering phones, scheduling appointments, and sharing program information.
• Work closely with the WIC team, referring participants to supervisors or nutrition professionals when needs fall outside your scope.
• Travel to other WIC clinics as needed and adapt to changing schedules or workflows.
• Maintain a positive, supportive presence for participants, families, and coworkers.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees