WHSE Operations Lead

Stonewall Kitchen LLC•Dover, NH

2d•Onsite

About The Position

The Warehouse Distribution Operations Lead will manage specific aspects of the Distribution Center in Dover, NH. This position will oversee groups within the inbound or outbound channels to ensure productivity, consistency, quality, and scheduling. Act as first line of support for hourly associates to resolve issues. Understand workload, time constraints and work barriers for timely completion of the tasks at hand in an accurate and safe manner. Educate and enforce regulations and compliance with all relevant standards, guidelines, policies and procedures. The Operations Lead will example commitment to teamwork, associate growth and development, and continuous improvement of processes and performance. JOB SUMMARY Partner with Warehouse Supervisors and Managers to schedule, supervise, and direct staff. Train and develop associates, including providing frequent and constructive feedback, including yearly appraisals, refresher training and performance improvement plans. Balance workload and adjust staffing levels according to priorities and be communicative when there are slow, or busy periods of work. Communicate department/company standards, expectations, goals, changes and policies to associates. Overseeing workflow and collaborating with leads (if applicable) in key areas. Ensure quality and on-time delivery for all sales channels. Work with other departments both in the distribution center and throughout the organization as needed Work with management team to help support facility operation, upkeep, and repair. Follow and enforce with staff all company policies and procedures for safety, including food safety, quality and sanitation regarding personnel, maintenance and equipment. Perform other duties as assigned—not limited to but including participation and knowledge sharing with other key areas as business demands. This includes changing departments or areas at management’s discretion.

Requirements

High School diploma or GED required.
Minimum of 3 years’ experience in a warehouse setting OR 1 year of experience as a team leader/supervisor required
Solid written and verbal communication skills, interpersonal skills, problem solving skills, listening skills and coaching/supporting skills, presentation skills
Must have MS Office experience, specifically MSWord and MS Excel
Must be able to lift and carry up to 50lbs, on occasion, stand several hours a day, climb ladders, bend, reach, squat, kneel, twist, push and pull, and perform repetitive motions.
Must be able to move large quantities on merchandise with carts, dollies, hand trucks, and other moving equipment.
Ability to operate forklifts, pallet jacks and other equipment as needed.
Experience with inventory control and SKU management desired.

Responsibilities

Partner with Warehouse Supervisors and Managers to schedule, supervise, and direct staff.
Train and develop associates, including providing frequent and constructive feedback, including yearly appraisals, refresher training and performance improvement plans.
Balance workload and adjust staffing levels according to priorities and be communicative when there are slow, or busy periods of work.
Communicate department/company standards, expectations, goals, changes and policies to associates.
Overseeing workflow and collaborating with leads (if applicable) in key areas.
Ensure quality and on-time delivery for all sales channels.
Work with other departments both in the distribution center and throughout the organization as needed
Work with management team to help support facility operation, upkeep, and repair.
Follow and enforce with staff all company policies and procedures for safety, including food safety, quality and sanitation regarding personnel, maintenance and equipment.
Perform other duties as assigned—not limited to but including participation and knowledge sharing with other key areas as business demands. This includes changing departments or areas at management’s discretion.