Wholesale Quality Control Manager

Truist BankCharlotte, NC
1d

About The Position

Lead a team supporting quality control functions and exam management coordination within Wholesale Banking. Responsible for overseeing the administration of various quality control platforms and reporting to ensure effective risk management in wholesale banking. Manage primarily credit related regulatory exams and internal audits to ensure responsive, transparent and complete deliverables through coordination with the appropriate areas of the organization. Monitor, inspect, and propose measures to correct or improve processes and approach to meet established thresholds and quality standards.

Requirements

  • College Degree or equivalent education, training and work-related experience.
  • 15+ years of Commercial Banking and Commercial Credit experience.
  • Excellent leadership, interpersonal, team and communication skills (written and verbal)
  • Ability to communicate and function professionally with all levels of personnel and business partners across the organization

Nice To Haves

  • RMA - Credit Risk Certification designation
  • Experience managing regulatory examinations
  • Experience in managing quality control functions
  • Experience in supporting cross-organizational change

Responsibilities

  • Primary point of contact and management for all third-party examinations, internal and external
  • Takes full ownership of Supervisory Issues and Management Self-Identified issues until full remediation is achieved
  • Provide change management leadership related to Truist Merger Program.
  • Support for Regional Portfolio Management Activities through owned platforms
  • Liaison for Regional Commercial Credit and Commercial Credit constituents
  • Provides Data Analytics and Reporting on the Quality Control results
  • Drive partnerships within Wholesale Banking and throughout the broader Truist organization to identify upcoming trends and issues focusing on proactive change management and communication.
  • Proactive outreach and consultation with primary business partners to identify opportunities to engage in constructive dialogue to improve Wholesale Banking results.
  • Provide cross team leadership and consultation in support of all Wholesale Credit Delivery strategic initiatives.

Benefits

  • All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position.
  • Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates.
  • Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays.
  • Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.
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