Wholesale Operations Assistant

Herban Quality Control / Point Management • Waterbury, CT

1d

About The Position

The Wholesale Operations Assistant is responsible for overseeing the backend administrative and operational processes that support product distribution, compliance, and operational coordination. This role focuses on organization, execution, and follow-through to ensure that materials, compliance reporting, product movement, and operational initiatives are handled accurately and efficiently.
This position serves as a bridge between operational teams on the ground and leadership, ensuring that projects, operational needs, and regulatory requirements move forward smoothly. The ideal candidate is highly organized, detail-oriented, and proactive, with the ability to track multiple initiatives and bring operational tasks to completion.

Requirements

• Experience in operations, inventory coordination, administrative management, or regulated industry operations preferred.
• Strong organizational and project management skills.
• High attention to detail and ability to manage multiple priorities simultaneously.
• Strong communication and coordination skills across teams.
• Ability to work independently and take initiative to move operational tasks to completion.

Nice To Haves

• Cannabis industry experience is preferred but not required.
• Experience working with compliance tracking systems such as METRC, BioTrack, or similar systems is a plus.

Responsibilities

• Operational Coordination
• Serve as a central coordination point between operational teams and leadership to ensure priorities and initiatives move forward efficiently.
• Track operational tasks, projects, and deadlines to ensure timely completion.
• Monitor progress on operational initiatives and provide updates when necessary.
• Identify operational gaps or delays and proactively work to resolve them.
• Ensure operational timelines and priorities remain organized and executed.
• Administrative Oversight
• Maintain organized documentation and records related to product operations, materials, compliance, and internal processes.
• Track operational tasks, deadlines, and responsibilities across multiple teams.
• Assist with preparing operational reports, summaries, and documentation for internal review.
• Maintain internal systems used to track operational processes and project progress.
• Materials & Supply Coordination
• Monitor inventory levels of packaging materials, labels, containers, and other operational supplies.
• Reorder materials as needed to support production and packaging schedules.
• Coordinate with vendors and suppliers to ensure timely delivery of materials.
• Track supply usage and assist with forecasting future operational needs.
• Coordinate with production teams to ensure materials are available for upcoming packaging or production runs.
• Compliance & Regulatory Coordination
• Maintain accurate product tracking and reporting within state regulatory systems such as METRC or BioTrack.
• Prepare and review product transfer documentation and regulatory records.
• Ensure documentation related to product movement and packaging is complete and properly maintained.
• Communicate with state regulatory agencies when clarification or information is required.
• Assist with preparing documentation for inspections, audits, or compliance reviews.
• Cross-Team Communication
• Act as a liaison between operational teams and leadership to ensure alignment on priorities and progress.
• Coordinate with production, inventory, and operations teams to keep workflows organized.
• Ensure teams have the materials, documentation, and information needed to complete operational tasks.
• Assist with internal communication regarding operational updates and project timelines.
• Project & Initiative Execution
• Take ownership of operational tasks and initiatives from start to finish.
• Organize, track, and complete operational projects that support product distribution and production.
• Ensure follow-through on operational priorities and help keep teams accountable for deadlines.
• Assist with implementing new operational processes, systems, or improvements when needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed