Whitecaps Attendant/Server (Seasonal)

Peregrine Hospitality • Navarre Beach, FL

2d

About The Position

The Whitecaps Attendant/Server is responsible for serving ice cream and desserts, providing excellent customer service, and maintaining a clean and organized work environment.

Requirements

• Customer Service Skills: Strong interpersonal skills and a friendly demeanor to interact effectively with customers.
• Attention to Detail: Ability to accurately take orders and handle cash transactions.
• Team Player: Willingness to work collaboratively with other staff members in a fast-paced environment.
• Prior experience in food service or customer service is preferred but not mandatory.
• Availability to work evenings, weekends, and holidays as needed.
• Must be able to lift and/or carry up to 40 pounds frequently to assist guests
• Ability to stand for extended periods of time
• Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests a normal in-person and phone conversation
• Ability to bend and twist, push, and pull, stoop, and kneel
• Ascend and descend a ladder

Responsibilities

• Greet customers warmly, take their orders accurately, and provide recommendations on flavors and toppings.
• Ensure a pleasant experience for all guests.
• Scoop and serve ice cream, prepare various desserts, and handle cash and credit transactions efficiently.
• Keep the ice cream shop clean and organized, including washing equipment, cleaning tables, and ensuring that all areas meet health and safety standards.
• Assist in monitoring stock levels of ice cream, toppings, and supplies.
• Notify management of low stock to ensure popular items are always available.
• Maintain an understanding of the menu, including flavors, ingredients, and seasonal offerings, to answer customer inquiries and suggest products based on preferences.
• Must adhere to the company’s Service culture – 4 Keys to creating guests for life. 
• Must participate in all required meetings and training.
• Prepare and serve coffee and tea drinks that meet quality standards.
• Properly handle and maintain all equipment.
• Respond to orders, questions, concerns, and constructive feedback in a polite and efficient manner.
• Accurately handle cash and credit card payments, following appropriate cash-handling procedures.
• Serve customers quickly and efficiently.
• Must be able to work in a fast-paced environment and able to multitask.
• Demonstrate a thorough understanding of all the menu offerings and must be able to make recommendations.
• Observe relevant health and safety standards.
• Ensure that the opening/closing duties are complete as per protocol.
• Have a thorough knowledge of all the retail items.
• Abide by all policies and safety rules.
• Perform other duties as requested by management.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed