White Pond Parking Attendant

Town of Concord, MA•Concord, MA

18d•$19 - $22•Onsite

About The Position

Concord Recreation is seeking a Parking Attendant for our White Pond waterfront location. Incumbent will manage member check-ins, selling and collecting day pass fees, parking spaces and availability, phone calls about capacity, and selling memberships. Performs varied and responsible duties requiring a thorough knowledge of departmental operations and the exercise of judgment and initiative in completing tasks, particularly in situations not clearly defined by precedent or established procedures.

Requirements

High school education; additional education or training in clerical field preferred.
Strong experience in customer service, including handling difficult conversations
Valid motor vehicle operator’s license, with a safe driving record and ability to provide personal vehicle for occasional transportation during work hours.
Applicants must be authorized to work in the United States without the need for sponsorship now or in the future.

Responsibilities

Direct service with members as they enter White Pond parking lot.
Responsible for scanning/searching for members in MyRec software and checking all attendees on computer.
Responsible for collecting day passes for guests, with and without members, and fees associated.
Ability to sell memberships to those wishing to purchase on the spot.
Walkie-talkie communication with Head Lifeguard on beach regarding capacity levels.
Responsible for cross-referencing monetary revenue from MyRec, Guest sign in sheet, and lockbox cash at the end of each shift and tracking in binder.
In charge of signage at top of driveway regarding Open/Closed/Capacity to be presented
Performs special projects and related responsibilities as initiated and requested.
Keeps track of available parking spaces and when to relay communication beach is at capacity
Performs other related duties as required, directed or as the situation dictates.
Regular attendance at the workplace is required.