White Castle -LV2-Lead Kitchen Worker-Grave

Terrible's

77d

About The Position

White Castle Las Vegas is looking for friendly, energetic, and team-oriented individuals to join us as Team Members. If you're outgoing, positive, and ready to create our legendary 'steam-grilled-on-a-bed-of-onions Sliders,' we want you on our team! No previous experience is necessary, just a great attitude and a willingness to learn. Our ideal Team Members are dependable, enthusiastic, and committed to making every guest experience memorable.

Requirements

• Must be 18 years of age.
• Ability to stand for up to 8 hours.
• Ability to lift up to 20 lbs. repeatedly.
• Strong interpersonal and communication skills.
• Must demonstrate honesty and integrity inside and outside the workplace.
• Ability to manage and coordinate multiple tasks at once.

Responsibilities

• Master all operational areas of the restaurant, including grill, fryer, cashier, dining room attendant, and expo.
• Clearly communicate department goals to hourly team members at the start of each shift, ensuring they are understood and followed.
• Collaborate with management to ensure proper training for newly hired team members.
• Address and counsel team members on work-related concerns to promote job satisfaction and productivity, involving management as needed.
• Actively listen to team suggestions for improving operations and guest service; escalate ideas to management for consideration.
• Continuously train and coach team members on all aspects of their roles.
• Work with management to ensure clear understanding of roles, responsibilities, and performance expectations among team members.
• Address guest concerns, requests, or issues personally or with the assistance of management or team members.
• Provide constructive feedback to help team members grow and improve performance.
• Collaborate with management on initiatives to enhance team performance and operational efficiency.
• Enforce compliance with all company policies, safety procedures, OSHA guidelines, SNHD regulations, and department-specific standards.
• Support management in recognizing and celebrating team member contributions through recognition programs.
• Assist in managing basic HR concerns of hourly employees (e.g., payroll, scheduling) while enlisting management support as needed.
• Serve as the first point of contact for team members, providing fair, consistent, and supportive guidance.
• Supervise daily shift operations, including assigning workstations, coordinating breaks, completing manager checklists, and handling cash operations (e.g., counting the safe).
• Lead by example in technical and functional duties such as food preparation, sanitation, and operational tasks.
• Help drive positive financial results through effective waste management, labor control, and guest satisfaction.
• Maintain a clean and safe work environment for both team members and guests.
• Remain visible on the floor throughout the entire meal period, ensuring coverage and team support (except during breaks).
• Enforce uniform and health card compliance for yourself and team members.
• Perform regular inspections of the venue, reporting and following up on maintenance needs with management.
• Set a strong example and uphold standards of honesty, integrity, respect, and teamwork at all times.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees