Whirlpool Appliance Repair Technician Eugene Oregon

D3/A-Ok Appliance Service • Eugene, OR

410d • $65,000 - $75,000 • Remote

About The Position

Join D3/A-OK Appliance as an Appliance Repair Technician, where you will provide exceptional customer service while diagnosing and repairing major appliances. This role offers a blend of remote work flexibility and travel to customer locations, allowing you to engage with clients directly and enhance your technical skills in a supportive environment.

Requirements

• Strong enthusiasm for customer service and a positive attitude.
• Knowledge of customer service principles and dedication to quality.
• A high school diploma or equivalent; additional technical training is a plus.
• Experience in appliance repair, HVAC, electrical, or related fields preferred.
• Valid driver's license with a clean record and ability to pass pre-employment screenings.
• Proficiency in English; bilingual skills are a plus.
• Ability to lift/maneuver up to 50 pounds.

Responsibilities

• Provide differentiated service experiences to customers in their homes or places of business.
• Determine service problems, explain necessary repairs, and offer estimates.
• Achieve performance incentives by meeting or exceeding key performance indicators.
• Diagnose and repair major appliances, including today's connected technology goods.
• Complete all necessary technician competency training and remain an industry expert.
• Drive company vehicles safely and responsibly.
• Use handheld devices for paperless work order updates.
• Deliver consistent 5-Star customer experiences.

Benefits

• Full-time position with a salary range of $65,000.00 - $75,000.00 per year.
• Dental, health, and vision insurance.
• Paid time off.
• Regular 8-hour shifts, Monday to Friday, with no nights or weekends required.
• Company truck.
• Flexible schedule.
• Fuel card.
• Paid training.
• Professional development assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Repair and Maintenance
• Education Level: High school or GED