Wheelchair Attendant - JFK Airport

PrimeFlight Aviation Services•Jamaica, NY

About The Position

BE THE REASON SOMEONE TRAVELS WITH EASE, BECOME A WHEELCHAIR ATTENDANT TODAY! The Wheelchair Attendant plays a vital role in ensuring the smooth navigation and comfort of passengers by assisting them throughout the airport, handling wheelchair equipment with care, prioritizing safety, and delivering exceptional customer service with strong communication and compassion for individuals with diverse needs. WHY WORK FOR PRIMEFLIGHT? Enjoy benefits like 401(k) with matching, health, dental, vision, and life insurance, paid time off, growth opportunities, and more (part-time benefits may vary) We are committed to being a leading provider of commercial services within the aviation industry Our teams focus on maintaining a positive working environment and treating all team members with respect With more than 200 locations across the world, we offer opportunities for career progression Enjoy a competitive pay scale SUMMARY OVERVIEW The Wheelchair Attendant is essential to ensuring the smooth navigation and comfort of passengers within the airport environment. Responsibilities include assisting passengers to and from different airport locations, handling wheelchair equipment with care, and prioritizing passenger safety. The role requires strong communication skills and a dedication to providing exceptional customer service to individuals with diverse needs.

Requirements

18 years of age or older
Eligible to work in the United States
Communicate effectively in English (reading, writing, speaking)
Ability to access and interpret information in print and electronically, including the use of electronic devices including IPads/Tablets, Computers, and Mobile Devices
Effectively communicate with colleagues and clients, both in-person and through electronic means
Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable)
Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays
To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily.
The requirements listed above are representative of the work environment, knowledge, skill, and/or ability.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.
Ability to lift up to 70 pounds
Prolonged standing and walking in an indoor/outdoor environment as applicable
Must be able to reach with arms and grasp with hands
Must be able to push, pull
Must be able to bend, stretch, squat, kneel
Exposure to moderate and at times high noise levels
Be able to hear and respond to the spoken voice and to audible alarms
Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers
Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)

Responsibilities

Safely and comfortably assist passengers requiring mobility support in transferring to and from an aircraft seat using appropriate devices
Push wheelchair passengers to and from airport gates
Assist passengers with handling checked, carry-on, and claimed luggage
Safely guide passengers in wheelchairs down the jet bridge
Ensure the proper placement of wheel brakes before passengers exit the wheelchair
Complete necessary reports regarding wheelchairs or incidents
Adhere to dispatcher gate orders
Address passengers' questions or concerns with prompt and helpful assistance
Demonstrate consistent and punctual attendance at the assigned job location
Exemplify PrimeFlight customer service and safety standards
Perform any additional duties as assigned by management