WFM Capacity Planning & Forecasting Lead
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About The Position
The WFM Capacity Planning & Forecasting Lead will be responsible for the implementation and management of the capacity planning process for Financial Crimes Risk Management (FCRM) department. The primary responsibility will be to analyze data, historical volumes, forecast resource requirements, and optimize capacity models to ensure efficient resource allocation, that we can meet current and future demands effectively and that senior management is correctly advised on any gaps to the required capacity. The role will drive capacity planning process E2E from data collection and analysis, interactions with the respective stakeholders and monthly reporting to the senior management.
