WFH Customer Success Benefits Manager

AO Globe Life•Thornton, CO

14h•$90,000 - $120,000•Remote

About The Position

AO Globe Life is hiring mission-driven qualified candidates to serve veterans and their families through structured virtual consultations. This is a fully remote position designed for individuals who want to build meaningful careers while making a real impact—without the pressure of cold calling or traditional sales tactics. Whether you're a veteran, a military spouse, or someone with a passion for serving those who’ve served, we provide the tools, support, and systems to help you thrive in a flexible, high-growth environment. For over 70 years, AO Globe Life has partnered with unions, credit unions, and veteran-focused organizations to deliver personalized supplemental benefits to working-class families. Our commitment to ethical service and remote-first opportunity has made us a trusted name in the industry. Interested in building a career that’s meaningful, flexible, and mission-focused? Apply today. Let’s serve those who’ve served—with purpose, precision, and heart.

Requirements

Authorized to work in the United States
Reliable internet connection
Windows-based laptop or PC with webcam

Nice To Haves

Background in client service, consulting, or benefits advising (not required, but helpful)
Strong communicators who build trust virtually
Organized, detail-oriented, and self-motivated
Tech-savvy (Zoom, CRM, digital tools)
Passionate about the veteran community

Responsibilities

Conduct virtual meetings with veterans and their families to assess their benefit needs
Present supplemental life, accident, and health insurance options clearly and confidently
Maintain organized and compliant digital records
Assist clients with policy updates, claims, and post-enrollment support
Participate in team development, mentorship, and leadership workshops