WFH Client Success Protection Plan Specialist

AIL•Virginia Beach, VA

1d•Remote

About The Position

Globe Life AO is seeking motivated professionals to join our growing remote team as Client Support Specialists. This position is ideal for individuals who enjoy building strong client relationships, providing thoughtful guidance, and developing their careers in a flexible, remote environment. In this role, you will assist new and existing clients by providing clear information about benefit options and supporting them throughout the enrollment and service process. You will communicate with clients daily, ensuring their questions are answered with professionalism, accuracy, and care. Our organization offers a supportive, mentorship-driven environment designed to help you strengthen your skills, achieve your goals, and grow within a stable, remote-first company. This is more than a remote position—it’s an opportunity to build a meaningful, long-term career while helping individuals and families protect what matters most. At Globe Life AO, we value integrity, accountability, and professional growth. Our team culture is built on mentorship, collaboration, and advancement, providing stability alongside flexibility in a fully remote setting. Apply Today If you are goal-oriented, service-focused, and ready to grow within a supportive organization, we encourage you to apply. Take the next step in your career with Globe Life AO—where your dedication and success are truly valued.

Nice To Haves

Strong communication and active listening skills
Ability to learn quickly and adapt in a virtual work environment
Highly organized and dependable
Comfortable working independently while contributing to a team
Professional mindset with a strong work ethic
Motivated by growth, achievement, and service excellence

Responsibilities

Guide new clients through the onboarding and enrollment process with professionalism and attention to detail.
Assess client needs and provide tailored recommendations based on their goals and circumstances.
Help clients understand available coverage options and assist them in making informed decisions.
Respond promptly to questions, provide follow-up support, and maintain clear communication with clients.
Develop and maintain professional relationships that support long-term client satisfaction.
Maintain accurate records while adhering to company policies and applicable state regulations.
Manage appointments efficiently while maintaining productivity in a remote work environment.