Westchester - Key Holder

Elemy • White Plains, NY

311d

About The Position

Theory, founded in 1997, revolutionized women's workwear with an innovative stretch fabric. The company is committed to creating purposeful designs with exceptional fit and construction, defining the 'new modern' through its concept of the urban uniform. Theory operates 221 freestanding stores worldwide and is a leader in Fast Retailing's dossier. The keyholder position is integral to the store management team, focusing on achieving sales goals and maximizing profitability while providing an exceptional store experience.

Requirements

• 3-4 years' prior work experience in a client-centric, sales environment
• Dynamic interpersonal and communication skills, both verbal and written
• Independent work ethic, time management skills
• Computer skills to operate point of sale system, experiences with teamwork is a plus

Responsibilities

• Meet personal and store sales and KPI goals
• Demonstrate excellent knowledge of the product to support the brand goals
• Develop sales techniques that are relevant to the market
• Establish and maintain client-base
• Leverage company tools, incentives & strategies to support meeting sales goals
• Demonstrate strong business acumen by leveraging KPI's to support business-driving strategies
• Ensure effective communication between store manager & other team members
• Identify ways to keep the team motivated and engaged
• Present new & innovative ideas to support meeting business goals
• Coach team on sales floor providing relevant and consistent feedback to improve performance
• Ensure all functions of the store are maintained to support a superior shopping experience
• Assist in all areas of stock, shipping, receiving protocols/policies, procedures and all related processes inclusive of paperwork
• Collaborate with store managers in areas of risk management, physical security, store cash control and inventory control
• Identify product concerns and communicate inventory needs to support the business goals
• Collaborate with cross-functional business partners to support inventory goals
• Ensure the highest level of customer service to each and all individuals in the store
• Build meaningful relationships with clients through strong interpersonal skills
• Collaborate with all team members to support a superior shopping experience
• Be present on and off the floor as a Theory Brand Ambassador

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Publishing Industries
• Number of Employees: 1,001-5,000 employees