West Territory Sales Executive, Small Business Merchant Services

PNC • Dallas, TX

1d • $100,000 - $194,350 • Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As the West Territory Sales Executive, you will drive PNC's Small Business Merchant Services growth across a broad geographic territory.

Your responsibilities include driving revenue growth, market expansion, and instilling disciplined sales execution across the territory. This role sits at the intersection of payments expertise, bank partnership, and frontline sales leadership, with responsibility for translating organizational strategy into measurable outcomes.

This position is explicitly execution‑oriented. Success will be defined by the ability to mobilize teams, influence across a matrixed bank environment, and deliver sustained performance in a highly competitive payments and merchant services landscape. Your leadership will directly impact PNC’s ability to achieve sustained, scalable growth, delivering measurable performance improvement while enhancing the client and employee experience across the territory.

Manages and directs team(s) to achieve business results and customer experience goals. May have direct sales and client responsibilities and may manage both individual contributors and other managers. Oversees team(s)'s financial results. Has broader span of control than Leader I. Participates in and drives the development of goals and strategies.
Leads and influences to achieve the objectives of the team(s). Monitors business results/metrics and adapts sales strategies and tactics. Develops and oversees the execution of account and sales plans. May have direct sales and client responsibilities.
Manages risk/return and drives quality for new and/or existing clients. Actively identifies and may be responsible for higher and/or broader levels of risk management. Mitigates different types of risk, such as regulatory, reputational, operational, credit and human capital risks. Serves as an escalation point for risk management topics, coordinates problem solving and may have exception authority.
Manages effective network of senior internal and external relationships, such as community or industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience. Networks within the industry and may serve in a leadership role in the community, industry or market. Leads the team to bring the full range of PNC's products and services to the client. Assists other team members in developing their network. Leverages reporting and sales tools to proactively identify and coach team to successfully convert sales opportunities.
Develops team members while monitoring progress against goals. May support the development of other managers. Identifies high-potentials and creates winning teams. Motivates and develops staff, including acquiring and retaining top talent and managing performance-based issues. Effectively plans, organizes, directs, analyzes and evaluates staff and processes. Connects strategy to day-to-day activities and updates the team on a regular basis.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Requirements

• Account Management
• Client Prospecting
• Competitive Advantages
• Customer Relationships
• Identifying Sales Opportunities
• Negotiation
• Results-Oriented
• Conflict Management
• Decision Making and Critical Thinking
• Effective Communications
• Managing Multiple Priorities
• Sales Management
• Selling
• Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry-relevant experience is typically 8+ years. At least 5 years of prior management experience is typically required. Proven leadership experience with a moderate to large scope of responsibility is required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Nice To Haves

• Sales Execution Leadership: Proven ability to translate strategy into action, drive disciplined execution, and consistently deliver results.
• Payments & Merchant Services Expertise: Deep understanding of merchant acquiring, payment processing, and Small Business client needs.
• Banking Acumen: Strong knowledge of bank operating models, risk frameworks, and cross‑functional collaboration within financial institutions.
• Strategic Thinking: Ability to assess market opportunities, competitive dynamics, and client segments to inform regional execution plans.
• Influence & Collaboration: Skilled at influencing without authority and partnering effectively across lines of business.
• People Management: Ability to lead, inspire, and develop sales leaders and teams in a performance-driven environment.
• Executive Presence: Strong communication skills and ability to engage credibly with senior leaders and key stakeholders.
• Data‑Driven Decision Making: Comfort using performance metrics, dashboards, and analytics to manage results and drive accountability.

Responsibilities

• Lead and execute the regional sales strategy for Small Business Merchant Services across the West Territory, ensuring alignment with overall bank and payments objectives.
• Drive new client acquisition, penetration of existing relationships, and revenue growth through direct sales teams and bank partner channels.
• Build, develop, and manage high-performing sales leaders and frontline teams, establishing clear expectations, metrics, and accountability.
• Cultivate key talent and encourage direct and cross-functional promotions throughout PNC
• Partner closely with Business Banking and other internal stakeholders to embed merchant solutions into broader client conversations.
• Serve as a subject matter expert on payments and merchant services, advising internal partners and clients on industry trends, competitive solutions, and value propositions.
• Monitor regional performance against targets, identify gaps, and implement corrective actions to ensure consistent execution.
• Collaborate with Risk, Compliance, Operations, and Product partners to ensure solutions are delivered in a compliant, scalable, and client-centric manner.

Benefits

• PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
• In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees