West & Mid-West Coast Client Engagement Manager (Licensed 2024)
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About The Position
At Decisely, we are on a mission to revolutionize the InsurTech industry by delivering innovative solutions that truly make a positive difference, for our clients and our organization! Our commitment to identify and hire the most progressive, diverse, equitable and inclusion talent drives our work culture and product development. We believe in creating a workplace where everyone feels valued, empowered, and inspired to bring their best selves to work. The Client Engagement Manager (CEM) reports directly to the Client Engagement Leadership/Operations and is responsible for bringing our products and services to life for our clients. In partnership with the client and internal teams, the CEM is expected to develop and execute a strategic plan for client engagement so that service expectations and business goals are met. This responsibility includes benefits plan design recommendations, program management, financial analysis, contribution modeling, compliance guidance, client support monitoring, as well as, ensuring the client receives pertinent materials for open enrollment. The CEM uses his/her understand of client needs and objectives to expand business opportunities and further solidify client relationships and retention. Preferred experience working with Captives and Large Book Renewals experience is a super-plus.
