West Director, Physician Programs

Johnson & Johnson•Cherry Hill, NJ

About The Position

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/medtech This is a field-based role. While specific cities are listed in the Locations section for reference, please note that they are examples only and do not limit your application. We invite candidates from any location to apply. Purpose: The Director, Healthcare Solutions is responsible for developing and managing a high-performing team, building strategic relationships with healthcare executives, and building MCS programs within and across IDNs to drive growth at targeted accounts. This role will establish and execute account strategies to align internal resources with customer needs, ensuring integration of solutions that support both the company’s and customers' long-term objectives. This role demands a driven, strategic leader with the vision to shape and grow key account relationships within the healthcare sector, creating and delivering impactful solutions that highlight clinical and value-based solutions aligned with our mission to improve patient care and operational outcomes.

Requirements

Education: Bachelor’s Degree (Master’s Degree preferred)
Experience: 15+ years in customer facing roles in medical device or healthcare related industry with diverse experience in sales, strategic accounts, marketing, and/or finance; 5+ years in people leadership with proved track record of success. Preference given to healthcare experience in the MCS or Cardiovascular space.
Skills: Prior KOL management experience
Prior experience creating and implementing strategic programs within and across health care systems
Strong ability to navigate multiple stakeholders and align cross functional resources to support a successful implementation to an account strategy
Mastery of cardiac anatomy and clinical data
Ability to travel extensively, including weekends (up to 70%)
Strong understanding of U.S. healthcare policy, hospital, and physician reimbursement
Exceptional interpersonal skills, capable of building relationships across organizational levels (both internally and externally)
Balance between strategic planning and tactical execution

Nice To Haves

Education: Bachelor’s or Master’s in Business, Marketing, Life Sciences, or related field
Skills: Advanced communication skills, particularly in setting performance expectations
Results-driven with clear goal-setting abilities
Business acumen with a solid understanding of organizational dynamics
Strong project management capabilities
Advanced MS Office proficiency (Excel, PowerPoint)

Responsibilities

Team Leadership Recruit, develop and maintain a team of highly functional leaders, setting direction, and overseeing performance to drive team success within Healthcare Solutions. Ensure all activities adhere to the highest standards of integrity and comply with regulatory requirements, company policies, and industry standards, maintaining full compliance with governing bodies.
Strategic Relationship Development Cultivate sustainable relationships with healthcare executives, clinicians, and other key decision-makers to support account growth, strategic alignment, and increased influence in the market. Coordinate with internal resources to address customer needs and facilitate the successful adoption of solutions, fostering strong internal and external relationships to ensure cohesive program execution.
Account Strategy & Planning Lead the development of comprehensive account plans for healthcare systems and IDNs. Collaborate across functions (e.g., Healthcare Solutions, Commercial Team, Professional Education, Data Analytics) to align customer needs with internal capabilities.
Account Assessment & Optimization Analyze customer data, assess needs, and work with field sales and other commercial resources to enhance customer satisfaction and achieve business objectives.

Benefits

The Company maintains a highly competitive sales incentive compensation program. Under current guidelines, this position is eligible for participation in this program in accordance with the terms of the applicable plan.
This position is eligible for a car allowance through the Company’s FLEET program.
Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits:
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member
Caregiver Leave – 10 days
Volunteer Leave – 4 days
Military Spouse Time-Off – 80 hours