West Desk Clerk FT West Campus (4pm-12zm)

BST SENIOR LIVING WEST INC•San Antonio, TX

14d•$15 - $15•Onsite

About The Position

Join Our Team at Blue Skies of Texas Senior Living Community! Become a part of our independent living experience. At Blue Skies, we're not just about providing exceptional care; we're about creating a vibrant, diverse community where everyone thrives. Where your unique talents and perspectives are not only valued but recognized. Blue Skies is a community where your contributions make a real difference, without the worry of late-night shifts. From engaging activities to personalized care, we're dedicated to empowering both our residents and our staff to live their best lives. We are committed to providing our team with the support they need. At Blue Skies of Texas, we offer medical, dental, and vision benefits! Some of our unique benefits we offer are: Employer Paid Short-Term Disability for full-time employees Tuition Reimbursement & Scholarship Programs Employee Assistance Program Employee Referral Bonus Program A generous PTO program Retirement plans You contribute to our success! Every role has an impact on our residents lives and you have the opportunity to make a difference. We are looking for dedicated professionals like yourself to be a part of our Resident Services team. Apply now and let's soar together at Blue Skies of Texas! Join us in our efforts to better our community!

Requirements

Ability to work with only general supervision, exercise mature judgment, and be detail-oriented and able to function in an environment with frequent interruptions requiring multiple tasks being performed simultaneously.
Must work harmoniously in a team environment and provide excellent customer service to Village residents, visitors, employees, and management.
Incumbent must be able to interact in a professional manner at all times with callers, walk-ins, and all customers visiting the facility, as well as maintain confidentiality and high ethical standards.
Excellent telephone etiquette and customer service skills are musts, as well as the ability to speak, read, write, and follow verbal and written instructions in English.
Required: High school diploma or equivalent.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Nice To Haves

Preferred: At least one year of office, clerical, or secretarial experience.
Some college hours or trade school training in business or a related discipline is desirable.
Prior military experience is a plus.
Familiarity with procurement software (Equips) is beneficial

Responsibilities

Greets residents, guests, and visitors and assists them with questions, directions, purchasing postage, sending documents via facsimile, making copies, and answering requests for information.
Coordinates requests for assistance directly with the on-duty Courtesy Officer.
Operates the automated point-of-sale (POS) and postage metering systems and performs the following functions: Enters all Village Store purchases into the POS. Operates postage metering machine and enters sales into POS. Enters all other type sales such as copies and faxes into POS. Follows all internal control and operating procedures and policies.
Ensures efficient flow of internal mail by promptly routing all mail entering the Front Desk to the appropriate department.
Responds to requests from residents or guestroom visitors regarding maintenance or housekeeping needs, coordinates same with the Maintenance and Environmental Services departments, and enters service requests into the work order system; utilizes good judgment after hours determining if an on-call employee must be contacted.
Maintains and submits daily desk report of significant events and actions taken on shift, as applicable.
Answers incoming phone calls using effective customer service skills and forwards calls, as appropriate.