Wendy's General Manager Miami Airport

Wendy's • Miami, FL

327d • $58,000

About The Position

Wendy's Areas is seeking an amazing energetic manager to join our team in our Wendy's location in the Miami International Airport. The position is for a Concept Manager who will be responsible for the overall operation of the establishment, including the implementation and enforcement of all restaurant standards in accordance with food safety guidelines. The manager will oversee financial aspects of the restaurant, sales, costs, fixed assets, and ordering food and supplies. The role also involves ensuring great guest service, safe food quality, restaurant cleanliness, and sanitation, as well as promoting the development of associates and supervisors.

Requirements

• Minimum High School Diploma, some college preferred.
• 2-5 years restaurant management experience.
• Excellent communication skills.
• Strong organizational skills.
• Strong customer service skills.
• Ability to forecast sales based on trends.
• Must be able to adapt to a diverse workforce.
• Competency in ordering and inventory process.
• Ability to lead team and reach organizational objectives and goals.
• Ability to understand all P&L responsibilities and goals for the location including labor, sales and COG.
• Ability to work under pressure.
• Able to work a flexible work schedule and meet business demands, including weekends and holidays.
• Knowledge of managing the operations of a business or group.
• Knowledge of products and services including selling strategy.
• Knowledge of providing special services to customers based on their needs.

Responsibilities

• Understand completely all policies, procedures, standards, specifications, guidelines and training programs.
• Estimate food consumption, place orders with suppliers, and check quality standards upon delivery of food and beverage.
• Resolve customer complaints about food quality or service through company standards.
• Maintain sanitation standards, and keep appropriate records.
• Monitor actions of staff and customers to ensure that health and safety standards and liquor regulations are followed.
• Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.
• Order supplies such as tableware, cooking utensils and cleaning items.
• Arrange for maintenance and repair of equipment and other services as needed.
• Maintain opening and closing procedures and security standards.
• Make employment and termination recommendations consistent with company guidelines.
• Ensure all employees are following company dress code guidelines.
• Recruit, hire and oversee Brand & Company training for staff.
• Monitor food preparation and methods to ensure compliance with brand and company specifications and standards.
• Forecast labor and staff schedule needs appropriately as business dictates.
• Responsible for onboarding and continued development of associates assigned to their concept.
• Perform any other duties as assigned by supervisor.

Benefits

• 58k plus benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Food Services and Drinking Places
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees