Wells Roadside Lead Crew Member
About The Position
Join our team as a Wells Roadside a Part-Time Lead Crew Member in St. Louis Park, Minnesota! Picture yourself exceeding guest expectations in a fun and fast-paced environment at Craft and Crew's newest Fast Casual Restaurant concept. Serving up wagyu beef smash burgers, hand-cut fries, and soft serve, you'll have the chance to showcase your culinary skills and provide stellar customer service, creating unforgettable dining experiences. You'll be surrounded by a supportive and high-performing team dedicated to your growth and success. As a Lead you will be responsible for overseeing daily operations, leading a team of dedicated individuals, and ensuring exceptional guest experiences. Your role will involve managing food quality, customer satisfaction, and the overall efficiency of the restaurant during your assigned shifts. We will be offering a competitive pay rate of $17.00 per hour in addition to participating in a tip pool with your coworkers! Join us in creating memorable experiences for our guests and building the foundation for your career in hospitality! You will receive great benefits such as Medical, 401(k), Competitive Pay, Paid Time Off, and Employee Discounts. Apply now and see where your passion can take you! Hello, we're Craft & Crew Hospitality Our mission is to provide craft food and spirits in a fun and welcoming setting that reflects our community, our guests and our team. Craft & Crew Hospitality is a mission and value driven organization offering a great work culture, excellent food, service and cocktails with a focus on our dog patios. Opportunities for growth and advancement are available with us! Make a difference as a Wells Roadside Lead Crew Member As a Lead Crew Member at Wells Roadside, whether you're cutting and frying hand cut fries or taking orders at the register, your role is crucial in delivering exceptional guest experiences. At Wells, you'll be fully immersed in all operations, from grilling to assembly, ensuring each order is prepared promptly and meets our high standards. On the front lines, you'll take orders with lightning speed, expedite delicious menu items, craft refreshing drinks, and create decadent ice cream treats. Additional responsibilities will include providing guidance and support to team members, resolving guest complaints and issues promptly and professionally, in addition to assisting in operations with money management. Your attention to detail, whether in maintaining cleanliness, following food safety protocols, or coordinating with team members, will be key to your success. With a focus on teamwork and efficiency, you'll play a vital part in creating memorable dining moments for all who visit us.
Requirements
- At least 3 year of experience in high-volume food and beverage service.
- Excellent communication and leadership skills, with a strong work ethic and passion for hospitality.
- Must have extreme attention to detail, the ability to multitask, and problem-solving skills in a fast-paced and stressful environment.
- Friendly personality with a dedication to customer service and a willingness to exceed guest satisfaction standards.
- Knowledge of health and safety procedures
- Must be able to stand, walk, and move about for 8-10 hour shifts.
- Must be able to lift/carry up to 50 lbs.
- Must be 18 years of age or older to perform alcoholic beverage service
Nice To Haves
- Servsafe Certification being a plus.
Responsibilities
- Overseeing daily operations
- Leading a team of dedicated individuals
- Ensuring exceptional guest experiences
- Managing food quality
- Maintaining customer satisfaction
- Maintaining the overall efficiency of the restaurant during your assigned shifts
- Cutting and frying hand cut fries
- Taking orders at the register
- Grilling
- Assembly
- Taking orders with lightning speed
- Expediting delicious menu items
- Crafting refreshing drinks
- Creating decadent ice cream treats
- Providing guidance and support to team members
- Resolving guest complaints and issues promptly and professionally
- Assisting in operations with money management
- Maintaining cleanliness
- Following food safety protocols
- Coordinating with team members
Benefits
- Medical
- 401(k)
- Competitive Pay
- Paid Time Off
- Employee Discounts
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
