Wellness Sales Rep (Hyper Wellness Rep)

Restore Hyper Wellness - RHWM045•Torrance, CA

16h

About The Position

We’re searching for a proactive, sales-driven wellness professional who thrives in a med spa, fitness, or membership-based environment. As a Wellness Sales Associate, you are the heartbeat of the studio—responsible for driving membership conversions, expertly educating clients on all services, and keeping the studio running at a high standard. This role requires strong communication, confidence in recommending memberships, and comfort making outbound lead calls to book services and fill the schedule. You will play a key role in pre-booking clients, maximizing utilization, and ensuring every guest has a clear wellness plan.

Requirements

1+ years of sales-focused customer service in wellness, med spa, fitness, tanning, or membership environments
Comfortable making outbound calls and confidently asking for the booking
Strong consultative sales skills: open-ended questions, needs-based recommendations, and confident membership presentation
High initiative, self-motivation, and time management
Ability to maintain composure and professionalism in a fast-paced environment
Weekend availability
Genuine passion for wellness and helping others improve their health

Nice To Haves

Education or background in kinesiology, personal training, esthetics, or health sciences
Experience selling memberships or recurring service programs
Someone who loves a challenge in finding the right solution for clients, not just making a sale.
A confident communicator who is not afraid to recommend a plan
A proactive team member who fills the schedule, calls leads, and drives results
Someone who enjoys being the studio expert on all wellness services
A high-energy, positive person who elevates client and team culture

Responsibilities

Make outbound calls daily to warm leads, inquiries, and past clients with the goal of booking appointments and converting interest into memberships.
Use open-ended discovery questions to understand client goals and confidently recommend the best membership or package.
Present membership options first, then packages, before moving to single services—based on client goals and long-term outcomes.
Consistently drive membership closes, Core service utilization, and upgrade opportunities.
Maintain accurate lead tracking, notes, and follow-ups in the CRM system.
Pre-book clients into recurring appointments, supporting consistent usage and better wellness outcomes.
Help fill the schedule by identifying openings and proactively booking clients into those gaps.
Confirm upcoming appointments, follow up on missed bookings, and support rebooking efforts.
Assist with high-volume scheduling, rescheduling, and booking coordination across services.
Become an expert on every service—Core, Medical, and Esthetics.
Explain service benefits, safety considerations, pairing recommendations, and usage frequency with confidence.
Refer clients appropriately to our Medical or Esthetic teams for advanced services.
Greet clients and create a welcoming, professional, wellness-focused experience from start to finish.
Onboard new clients through medical waivers, intake forms, and POS profile creation.
Conduct engaging studio tours that highlight our offerings and membership value.
Maintain a clean, safe, organized environment—including laundry, service room resets, sanitization, and overall studio upkeep.
Complete opening and closing procedures.
Support team culture by modeling positivity, effort, and alignment with Restore’s mission.
Perform additional tasks as needed to support studio operations.