Wellness Representative Manhattan, NY

Restore Hyper Wellness Corporate Stores•New York City, NY

31d•$20•Onsite

About The Position

Hyper Wellness Representative With Restore’s continued growth and success, we are excited to hire a Full-Time Hyper Wellness Representative to be a part of our team in Manhattan. We are looking for positive, energetic individuals with a passion for wellness and helping people! As a Hyper Wellness Representative, you will greet and welcome potential and existing clients to the studio, assist clients in determining the next steps in their wellness journey, promote membership sales, and help administer some of the services we offer. Additionally, you will perform other administrative and hands-on duties to help the General Manager manage the day-to-day operations of your studio, and assist with retention, ensuring that current members receive the highest level of customer service.

Requirements

1+ years of sales experience preferred
1+ years of customer service experience in a similar role
Excellent customer service skills
Strong teamwork mentality
Exceptional communication skills, both written and verbal
Intermediate computer skills
Demonstrate initiative and ability to work independently
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Other duties may be assigned.

Responsibilities

Conduct studio tours and deliver an exceptional and versatile sales and service experience to all members and guests
Educate clients on Restore services, including medical benefits, precautions, and at-home care
Meet and exceed all key performance sales indicators for the studio, including membership sales/renewals, and retail sales
Onboard new clients–this involves completion of medical waivers and creating guest profiles in the POS system
Field incoming calls to schedule appointments and answer general questions
Assist in outgoing calls to clients for notification of promotions and events
Assist in the execution and coordination of the company’s marketing and ongoing sales drivers (pre-sale events, studio events, outreach)
Ensure a safe and clean studio environment for members and guests
Promote enthusiasm for health/wellness and the Restore brand

Benefits

Bonus based on performance
Competitive salary
Employee discounts
Free uniforms
Training & development
Wellness resources
Free and discounted services
Comprehensive benefits (Full-Time)
Paid standard holidays (Full-Time)
Medical, dental, vision, disability, and life insurance within 30 days (Full-Time roles)
PTO (Full-Time roles)
Free and discounted services (both Full- and Part-Time roles)
401k retirement plan with vested employer match (both Full- and Part-Time roles)
Bonus opportunities (both Full- and Part-Time roles)
Career advancement opportunities (both Full- and Part-Time roles)