Wellness Representative

Rumbling Bald on Lake Lure•Lake Lure, NC

4h•Onsite

About The Position

Join the team at Rumbling Bald on Lake Lure and help create an exceptional wellness experience for our members and guests. We’re seeking a friendly, organized, and service-focused professional to support daily operations of our Wellness Center, Spa, Salon, Fitness Center, and recreation programs. The Wellness Representative serves as the primary point of contact for guests and members. This role delivers outstanding customer service while coordinating reservations, supporting retail and recreation operations, and ensuring a welcoming and professional environment. Qualified candidates must be available to work morning shifts beginning at 7:30 a.m. and evening shifts that may end as late as 9:00 p.m. Schedules may include weekdays, weekends, and holidays, based on business needs. We are currently hiring for: Year-Round Part-Time Positions (up to 29 hours per week) Seasonal Positions (April–September) scheduled up to 40 hours per week during peak season Flexibility and reliability are essential, especially during high-volume periods. As a Rumbling Bald Associate, you’ll also enjoy access to onsite amenities, free golf, and Associate discounts on food, spa services, boat rentals, and merchandise.

Requirements

High School Diploma or equivalent required
6 months–1 year of customer service, hospitality, or retail experience preferred
CPR, Lifesaving, and/or First Aid certification preferred (or willingness to obtain)
Strong multitasking and organizational skills
Excellent communication and guest service skills
Detail-oriented with problem-solving ability
Positive, team-focused attitude
Ability to work flexible schedules, including evenings, weekends, and holidays
Stand and/or walk for extended periods (8+ hours per shift)
Lift and move up to 50 pounds
Bend, reach, twist, pull, and use hands and fingers to handle equipment
Work in a recreational environment with varying temperatures and activity levels

Responsibilities

Serve as front desk representative for the Wellness Center, Spa, and Salon
Schedule and coordinate spa/salon services, fitness classes, racquet programs, recreation activities, and Summer Camp programs
Provide accurate information about amenities, services, retail offerings, and Rumbling Bald activities
Assist with equipment rentals, activity registrations, retail purchases, and point-of-sale transactions
Follow cash-handling procedures and maintain accurate records
Ensure safety rules and facility guidelines are followed
Maintain cleanliness and professional presentation of the front desk, retail displays, and Wellness areas
Communicate effectively with Wellness staff and other departments